KINESIS USB GamingFreestyle EdgeRGBSplitMechanical Keyboard with MX Blue switches receives mixed reviews. Users praise the ergonomic design, split keyboard feature, and mechanical keys for both gaming and work tasks. However, complaints about software compatibility, customer support, key labeling issues, and quality concerns are prevalent.
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Didn’t come with risers. Dont like feel of keys Clickity clack noises are annoying, Keys push down too far
Sentiment
None
Content
Quality and Durability
Why why why, why why, why are tenting attachments sold separately for an ergonomic keyboard???
The keyboard itself seems to be very high quality, but I purchased this because of wrist strain and I am very frustrated to find that I now need to buy a separate tenting kit (two pieces of plastic for $36). Is this some attempt to offset the manufacturing costs or something? Just raise the price and package them together. I am tempted to just return the thing and get another ergonomic keyboard altogether. Good riddance.
Sentiment
Negative
Content
Additional Accessories and Pricing
Clicky Perfection
I'll admit to having 2 other Kinesis Gaming keyboards, but none of them RGB. This has the same great tactile feedback and ergonomic capabilities -- especially useful for those of us with wide shoulders. The per-key RGB features are both fun and practical. Typing on this thing is a joy!
Sentiment
Positive
Content
Keyboard Split Design and Ergonomics
Sep 23, 2023
Loud and confusing
I got the red “linear” switches. I expected them to be much quieter.
Also, I still haven’t figured out the instruction manual. Like why is it so hard to just change a program to a different preset program? Do I hold the sun key while I press a numbered program key? That didn’t even work.
Anyway, I’m tempted to return it. I do like how heavy it is though. It stays on my slanted hey it’s tray we’ll. It seems we’ll built.
Sentiment
None
Content
Key Switch Feedback and Noise Level
Sep 21, 2023
DO NOT BUY for Mac
Compatibility with Mac is suspect and the software it requires is comically horrendous. Do yourself a favor and stay away!
Sentiment
Negative
Content
Software Compatibility and Usability
Aug 22, 2023
Kinesis will not respond to warranty claims
Kinesis is ignoring all customer support requests submitted via the website. Its phone number states it will no longer take calls for customer service due to the “current worldwide health crisis” – it’s August 2023, the pandemic is not an excuse to pretend warranties don’t exist anymore.
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This page displays purchase options and a preview of the customer feedback analysis report for KINESIS USB GAMING Freestyle Edge RGB Split Mechanical Keyboard (MX Blue) based on online reviews collected from Amazon. The analysis helps Product Managers, Ergonomic Consultants, Gaming Industry Professionals, Customer Support Managers, Hardware Engineers to discover insights into what people love, dislike, and need.
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