Mixed Reviews for Online Shopping App Temu
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Temu Customer Feedback Report: Insights & Analysis

Mixed Reviews for Online Shopping App Temu

Temu, an online shopping app, receives mixed reviews from customers. While some appreciate the affordable prices, great quality, fast delivery, and easy returns, others complain about lost packages, damaged items, and difficult-to-win games. Some customers also feel annoyed by the challenges that force them to spend more money on the app. Nevertheless, Temu's customer service is praised for being responsive and helpful.

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  • Customer Service Executives
  • Marketing Strategists
  • Retail Analysts
  • E-commerce Consultants

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Custom Date - May 22, 2024
Featured Content
  • Great prices and quality items

    Easy to use site with mega deals and steals. Love being able to find anything and everything so easy peasy.

    Sentiment
    • Positive
    Content
    • Shopping Experience
    May 23, 2023
  • TEMU IS FOR YOU!

    Thanks TEMU. So happy I found this app. Temu makes shopping fun at affordable prices. Highly recommended!

    Sentiment
    • Positive
    Content
    • Shopping Experience
    May 23, 2023
  • Lost packages

    This is the second time they lost my package. They said it was delivered to the front door, but it was never delivered. If this keeps up I am not buying no more From Temu period. Period.

    Sentiment
    • Negative
    Content
    • Shipping and Delivery
    May 23, 2023
  • Recent purchases!

    Love all the items
    What does not fit=easy return.
    Fun place to shop!

    Sentiment
    • Positive
    Content
    • Quality of Products
    May 23, 2023
  • Satisfied Customer

    Great website! You get what you pay for with some things. But they’re return policy can’t be beat and I love this shopping app

    Sentiment
    • Positive
    Content
    • Quality of Products
    May 23, 2023
  • I Love TEMU

    Good quality and fast delivery. I ordered 12 different shirts, pants, and swimwear. I love everything. I will tell everyone I know to order from TEMU

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    May 23, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Temu: Shop Like a Billionaire based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Executives, Marketing Strategists, Retail Analysts, E-commerce Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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