Mixed User Sentiment Towards Spotify Music App
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Mixed User Sentiment Towards Spotify Music App

Spotify App Review Analysis: Insights for Improvement

Users have mixed feelings about Spotify's music streaming app. While many appreciate the wide song selection, some encounter issues with premium features and offline listening. Complaints include frequent ads, login problems, and difficulty in accessing specific songs. The app is criticized for pushing users towards premium subscriptions aggressively. Despite some positive feedback on the app's overall quality, there are concerns about functionality and user experience.

Source: Google Play Reviews of Spotify: Putar Musik & Podcast

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Customer Feedback Analysis of Spotify: Putar Musik & Podcast

Uncover insights from Spotify app reviews. Understand user sentiment on music quality, ads, and premium features.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Gilo sekali lagu 4 iklan 😡😡😡

    Sentiment
    • None
    Content
    • Ads
    Mar 25, 2024

  • Apk agak lain memaksa beli premium aneh apk satu ini

    Sentiment
    • Negative
    Content
    • Premium Subscription
    Mar 25, 2024

  • Anjj gwa mau dengar lagu mendua tapi yang muncul lagu yangg lain

    Sentiment
    • Negative
    Content
    • Song Selection
    Mar 25, 2024

  • info cara mengatasi blur di notifikasi

    Sentiment
    • None
    Content
    • Technical Support
    Mar 25, 2024

  • Semuanya ada yg ku mau.

    Sentiment
    • Positive
    Content
    • None
    Mar 25, 2024

  • tolong dong tambahin lagunya lobow SALAH

    Sentiment
    • Positive
    Content
    • Song Selection
    Mar 25, 2024
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Sentiment Analysis (limited preview)
7 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Spotify: Putar Musik & Podcast based on online reviews collected from Google Play. The analysis helps Product Managers, Marketing Professionals, UI/UX Designers, Customer Support Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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