Mixed Feedback for Skin Spa New York: Quality Treatments vs. Customer Service Issues
  • 83 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Skin Spa NY Feedback: Insights for Success

Mixed Feedback for Skin Spa New York: Quality Treatments vs. Customer Service Issues

Skin Spa New York receives mixed reviews with customers praising the quality of treatments but criticizing customer service, refund policies, and communication issues. Positive comments highlight the skilled staff, relaxing environment, and effective treatments. However, negative feedback revolves around disorganization, lack of transparency regarding refunds, and appointment cancellations. Customers appreciate friendly and knowledgeable technicians but express frustration over last-minute cancellations and difficulty in reaching management. Overall, the spa is commended for good services and welcoming staff, but improvements in communication, organization, and customer care are suggested.

Best for
  • Spa & Wellness Center Managers
  • Customer Service Trainers
  • Business Analysts in the Beauty Industry
  • Marketing Professionals in Health & Wellness
  • Entrepreneurial Spa Owners

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Very pleasant facial experience

    Very pleasant facial experience. Seemed odd that a spa would have audio with commercials (sorta pulled me out of my relaxation mode for a bit), but not a huge dealbreaker.

    Sentiment
    • Positive
    Content
    • Quality of Services
    Feb 09, 2021
  • Fantastic experience!

    A visited the new location on W20th St...Fantastic service, treatment and environment. Staff were courteous, friendly yet totally professional.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 06, 2021
  • Very patient and kind and informative

    Very patient and kind and informative. Lovely experience!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 04, 2021
  • Marina is fantastic

    Marina is fantastic! I love how my Skin Spa gift certs can be used at any location. The location in mid-town is doing a great job with COVID protocols.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 02, 2021
  • I felt really happy and satisfied with my deep massge

    I felt really happy and satisfied with the service provided. I went for a deep massage and after I felt very relieved and relaxed.Great staff will be coming back soon!

    Sentiment
    • Positive
    Content
    • Treatment Satisfaction
    Jan 24, 2021
  • Love they are product

    Love they are product They have a good organic products

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 24, 2021
  • See All Reviews
Sentiment Analysis (of 30 reviews)
58 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with Our LaserAway Customer Feedback Analysis
    Trustpilot Reviews 83
  2. Unlock Insights from Ulta Beauty Customer Feedback
    Trustpilot Reviews 101
  3. Unlock Insights: Advanced Dermatology Review Analysis
    Trustpilot Reviews 71
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Skin Spa New York  based on online reviews collected from Trustpilot. The analysis helps Spa & Wellness Center Managers, Customer Service Trainers, Business Analysts in the Beauty Industry, Marketing Professionals in Health & Wellness, Entrepreneurial Spa Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.