Mixed Reviews Highlighting Shapellx Shapewear Quality, Sizing Concerns, and Customer Service Challenges
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Shapellx Review Report: Unveil Customer Insights

Mixed Reviews Highlighting Shapellx Shapewear Quality, Sizing Concerns, and Customer Service Challenges

Shapellx receives mixed reviews with customers praising the quality and effectiveness of the shapewear but expressing concerns about sizing issues, return policies, and customer service response times. While some had excellent experiences with fast returns and helpful customer service, others faced challenges with sizing discrepancies and difficulties in returns. Overall, the company is commended for its products' shaping abilities but needs to address issues like inconsistent sizing, uncomfortable fits, and unclear return policies to enhance customer satisfaction.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I love the product and the customer…

    I love the product and the customer service is amazing.

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 14, 2024
  • The items I ordered were returned

    The items I ordered were returned, unworn, for a larger size and have not been replaced or refunded

    Sentiment
    • Negative
    Content
    • Return Process
    Mar 14, 2024
  • I have yet to receive the return label

    I have yet to receive the return label. I do not want the items. They came too late and they don’t fit!!

    Sentiment
    • Negative
    Content
    • Return Process
    Mar 13, 2024
  • The return process was easy

    The return process was easy. And the quality of the product was phenomenal. I just needed a smaller size

    Sentiment
    • Positive
    Content
    • Sizing and Fit Issues
    Mar 13, 2024
  • Best shaper ever

    This shaper has to be the best shaper I have ever purchased, I look so much in my clothes.

    Sentiment
    • Positive
    Content
    • Comfort and Wearability
    Mar 13, 2024
  • It's not true to size

    It's not true to size, I wear a size 16 and ordered XXL and can't even close it up

    Sentiment
    • Negative
    Content
    • Sizing and Fit Issues
    Mar 13, 2024
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Sentiment Analysis (of 30 reviews)
23 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Shapellx  based on online reviews collected from Trustpilot. The analysis helps Retail Buyers, Product Managers, Market Researchers, E-commerce Strategists, Customer Experience Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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