Mixed reviews about the Segway-Ninebotscooter with complaints about battery issues, build quality, and customer service. Some users experienced multiple failures and difficulty with returns. Others praised the scooter's speed, range, and durability. There were also mentions of theft and design flaws. Overall, opinions were divided on the scooter's value for the price.
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This scooter was so good someone decided to steal it while I was in the gym and it was locked up.
Sentiment
Positive
Content
Durability
Jul 26, 2023
Great scooters
Great buy, we have 4 of them, have them since 2 years and everyone rides them and still doing great, totally worth it
Sentiment
Positive
Content
Durability
Jul 18, 2023
DO NOT BUY THIS AT ALL
It apparently has a recall but they haven't recalled it. Unless you ride this on glass at some point it's going to break and they want you to buy a new external battery
Sentiment
Negative
Content
Battery Issues
Jun 22, 2023
Slow
Speed not as advertised, sport mode difficult to navigate. Max speed 12 mph
Sentiment
Negative
Content
Range and Speed
Jun 14, 2023
Perfect gift
My son loves this scooter … the perfect gift! I like the lights on it for safety and it helps get him places without needing a ride. It’s definitely worth the money.
Sentiment
Positive
Content
Durability
Apr 29, 2023
La velocidad no llega a los 15 mph
La scooter no alacanza a llegar a la velocidad que dice que llega y la pedi por que supuestamente era las mas rapida en el rango del precio que la adquiri
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This page displays purchase options and a preview of the customer feedback analysis report for Segway Ninebot ES2 Electric Kick Scooter, Lightweight and Foldable, Upgraded Motor Power, Dark Grey based on online reviews collected from Amazon. The analysis helps Product Managers, Marketing Specialists, Customer Service Representatives, Quality Assurance Engineers, Retail Managers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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