LifeFone: Quick Emergency Response & Compassionate Service for Seniors
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LifeFone Customer Feedback Report: Essential Insights

LifeFone: Quick Emergency Response & Compassionate Service for Seniors

LifeFone provides quick emergency response with compassionate customer service. Customers praise the company for saving lives during falls, health emergencies, and providing peace of mind to seniors living alone. The service has been described as reliable, helpful, and efficient, with users appreciating the prompt dispatch of ambulances and clear communication with family members during emergencies.

Best for
  • Healthcare Marketers
  • Senior Care Facility Managers
  • Medical Device Distributors
  • Customer Experience Strategists
  • Telehealth Service Providers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I test my lifefone alert monthly

    I test my lifefone alert monthly. And sometimes it takes a while for the operator to respond.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Feb 14, 2024
  • My Buddy!

    I have found my LifeFone to be very useful and helpful to me. I don't go anywhere without it! I live alone and this is my Buddy to keep me safe.

    Sentiment
    • Positive
    Content
    • Reliability and Peace of Mind
    Dec 15, 2023
  • Lifefone responded to my mother’s call…

    Lifefone responded to my mother’s call for help immediately paramedics came and she was treated and taken to the hospital. Thank you!

    Sentiment
    • Positive
    Content
    • Fast Response and Emergency Assistance
    Mar 28, 2023
  • Saved my life!

    Fast response and clear communication with family in caller list. Anyone living alone should use this service!

    Sentiment
    • Positive
    Content
    • Fast Response and Emergency Assistance
    Mar 21, 2023
  • Everytime I had a question the staff…

    Everytime I had a question the staff was professional and could explained in a way made it simple to understand and resolve the issue.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Mar 05, 2023
  • GOOD COMMUNICATION

    GOOD COMMUNICATION. FAST RESPONSE TO NEED FOR EMT.WOULD BE NICE IF SPEAKERS WERE LOUDER AS I AM NEARLY DEAF.

    Sentiment
    • Positive
    Content
    • Battery Life and Pendant Performance
    Mar 02, 2023
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Sentiment Analysis (of 30 reviews)
87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for LifeFone  based on online reviews collected from Trustpilot. The analysis helps Healthcare Marketers, Senior Care Facility Managers, Medical Device Distributors, Customer Experience Strategists, Telehealth Service Providers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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