Pan Pacific Orchard Singapore: Mixed Reviews Highlight Modern Architecture, Dining Variety, and Service Quality
Insightful Pan Pacific Orchard Customer Feedback Report

Pan Pacific Orchard Singapore: Mixed Reviews Highlight Modern Architecture, Dining Variety, and Service Quality

10 Claymore Rd, Singapore 229540

Pan Pacific Orchard in Singapore receives mixed reviews with praise for its modern architecture, variety of dining options, and exceptional staff service. However, issues with room functionality, cleanliness, and check-in experiences were highlighted by some guests. The hotel's location on Orchard Road and amenities like the pool and club lounge were positively mentioned. Some guests appreciated the attention to detail like Diptyque amenities, while others raised concerns about unpleasant smells, safety issues, and unhelpful staff interactions.

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Featured Content
  • Had dinner and drinks at Pacific Breeze, Pan Pacific Orchard, Singapore last night - the atmosphere, food and drinks were delightful - what a great venue to check out when in Singapore. Service was awesome too - Fahmi was a talented mixologist and provided excellent cocktails!

    Sentiment
    • Positive
    Content
    • Dining Experience
  • The hotel is amazing. The architecture is best in class. The breakfast was awesome and the staff was quite friendly. I deduct one star for the rooms, because they are bit small. Maybe people should consider upgrade to a larger room. Bit everything else is just brilliant.

    Sentiment
    • Positive
    Content
    • Room Facilities
  • 1st time staycation at the new Pan Pacific Orchard hotel. Very nice and gd location. Booked the club room so entitled to club lounge access. Service very gd from their lounge. Was served by Edlyn, Scott, Claudine n Haini. They are very attentive n friendly. Only downside for tis staycation is the club beach loft room was not ready when check in, waited till 1740 then received the room key. Very bad on this portion as we already booked the room more than 1 mth ago n check in supposed to be 3pm. lucky I got another 2 rooms ready.so we can put our stuffs.

    Sentiment
    • Positive
    Content
    • Check-in Experience
  • Went to the restaurant Mosella and the hospitality was exceptional. Suresh was a great host. Food is very good and tasty. Great ambience!Had the beef Rossini (was too hungry, forgot to take a photo) with a great selection of dishes to share. Wine list was comprehensive and we left it to the host to suggest one and he did really well to pick one to our delight.

    Sentiment
    • Positive
    Content
    • Dining Experience
  • ์ž‘๋…„์— ์˜คํ”ˆํ•œ ์‹œ์„ค์ธ ๋งŒํผ ์ฒญ๊ฒฐ์ด๋‚˜ ๋ฐฉ์Œ ์ธํ…Œ๋ฆฌ์–ด ๋ชจ๋‘ ๊น”๋”ํ•˜๊ณ  ์ข‹์•˜์–ด์š”. ๋‹ค๋งŒ ์ฒดํฌ์ธ ์นด์šดํ„ฐ์—์„œ ๊ต์œก์ด ๋ฏธํกํ•œ ์ง์›์ด์—ˆ๋Š”์ง€ 30๋ถ„ ์ด์ƒ ๊ฑธ๋ ธ์–ด์š”. ์šฐ๋ฆฌ๋ณด๋‹ค ๋Šฆ๊ฒŒ ์˜จ ์‚ฌ๋žŒ๋“ค์€ ๋ชจ๋‘ ๋จผ์ € ์ฒดํฌ์ธํ–ˆ๊ณ ์š”. ๊ทธ๋Ÿฐ๋ฐ ์‚ฌ๊ณผ๋‚˜ ์–ด๋–ค ํ‘œํ˜„๋„ ์—†๊ณ  ๋ชฉ์†Œ๋ฆฌ๊ฐ€ ๋„ˆ๋ฌด ์ž‘์•„์„œ ์žฌ์ฐจ ํ™•์ธํ•ด์•ผํ–ˆ์–ด์š”. ๊ฒฐ๊ตญ ๋ฐฉ์—์„œ ๋‚ด๋ ค์™€์„œ ๋‹ค๋ฅธ ์ง์›์—๊ฒŒ ์žฌํ™•์ธํ–ˆ๋„ค์š”.์กฐ์‹์€ ์˜ค๋งŒ์› ์ด์ƒ์˜ ๊ฐ€๊ฒฉ์„ ๋‚ด๊ณ  ๋จน๊ธฐ์—” ์ข…๋ฅ˜๊ฐ€ ๋‹ค์–‘ํ•˜์ง€ ์•Š๊ณ  ์กฐ์‹๋‹น์˜ ์„œ๋ฒ„๋Š” ํ‹ฐ์Šˆ ๋‹ฌ๋ผ๊ณ  ํ–ˆ๋Š”๋ฐ ์„ค๋ช… ์—†์ด ๋‹ค๋ฅธ ์ง์›์„ ๋ถ€๋ฅด๊ณ  ํ…Œ์ด๋ธ” ๋„˜๋ฒ„๊ฐ€ ์—†์–ด์„œ ๋‹ฌ๊ฑ€์กฐ๋ฆฌ ์ฝ”๋„ˆ์—์„œ ๊ธฐ๋‹ค๋ ธ๋‹ค๊ฐ€ ์Œ์‹์„ ๋ฐ›์•„์™€์•ผํ•ด์š”. 5์„ฑ๊ธ‰์ธ ๊ฒƒ์— ๋น„ํ•ด ์ „๋ฐ˜์ ์ธ ์„œ๋น„์Šค๊ฐ€ ์•„์‰ฝ์Šต๋‹ˆ๋‹ค.

    Sentiment
    • None
    Content
    • Service Quality
  • The stay was amazing, highly recommend the club lounge because the staff (Edlyn, Blair, and Lorenzo) were so attentive and welcoming and made sure I always had a fresh cup of tea! The food and the staff made me feel so relaxed and 10/10 for the food! Also recommend dining at Mosella, the food is impeccable and best Iโ€™ve ever had. I especially loved the staff there too, Kristyl and Annie were the sweetest!!

    Sentiment
    • Positive
    Content
    • Staff Hospitality
  • See All Reviews
Sentiment Analysis (of 30 reviews)
44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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