Hotel Indigo Singapore Katong: Cleanliness, Peranakan Design, & Rooftop Pool Shine
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Hotel Indigo Singapore Katong: Cleanliness, Peranakan Design, & Rooftop Pool Shine

Insightful Guest Review Analysis of Hotel Indigo Singapore Katong

86 E Coast Rd, Singapore 428788

Discovering Hotel Indigo Singapore Katong through guest reviews reveals a consistent theme of exceptional cleanliness, friendly staff, unique Peranakan design, and convenient location close to various dining options. Guests appreciate the stylish rooms, comfortable beds, and beautiful rooftop pool. The hotel's amenities, including the infinity pool and gym, receive high praise. However, some feedback highlights minor issues with air conditioning and room cleanliness inconsistencies.

Source: Google Business Reviews of Hotel Indigo Singapore Katong, an IHG

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Customer Feedback Analysis of Hotel Indigo Singapore Katong, an IHG

Unveil the essence of Hotel Indigo Singapore Katong from guest reviews focusing on cleanliness, design, and amenities.

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  • Beautiful hotel and staff. The detail in the rooms was so lovely. We got upgraded to a room with a view, plenty of food/drink options close and not far from airport/centre. We will stay again!

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service Quality

  • Love the look and feel of the hotel, super friendly staff and the pool + view is just fantastic 😍

    Sentiment
    • Positive
    Content
    • Amenities (Pool, Gym, Rooftop)

  • Rooms: Our room was beautiful and extremely clean. I loved their shampoo 😄Nearby activities: Rooftop pool is perfect for warm weatherFood & drinks: They offer breakfast buffet

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Design

  • 整体来说不错，入住退房都很快，楼顶的无边泳池可以拍照很赞👍，就是距离地铁站有些距离，但是附近有很多美食，小酒馆，还有一个很适合打卡的星巴克，庭院式设计，

    Sentiment
    • Positive
    Content
    • Location and Nearby Activities

  • 從金沙酒店入住此飯店主要是朋友住在附近，習慣在MRT附近飯店出入，該飯店叫計程車出入也說很方便，飯店服務人員都很親切開朗😊，早餐食物很精緻、用餐環境也很舒服😌，還有無邊際泳池享受陽光和游泳😎。

    Sentiment
    • Positive
    Content
    • Location and Nearby Activities

  • The staff is very nice. The room is nice, too, with a fresh, colorful and positive Peranakan decoration.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service Quality
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Sentiment Analysis (limited preview)
90 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for Hotel Indigo Singapore Katong, an IHG Hotel based on online reviews collected from Google Business. The analysis helps Hospitality Managers, Hotel Developers, Interior Designers, Travel Consultants, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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