Users Criticize Difficulties in Registration and Bluetooth Connection in the App
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Users Criticize Difficulties in Registration and Bluetooth Connection in the App

Insightful Bowers & Wilkins App Feedback Report

Many users complain about the difficulty of registering and connecting their devices to the app, as well as the app's inability to search for Bluetooth devices. The app is described as outdated and unreliable, with frequent disconnections and difficulties in updating. Some users also express frustration with the lack of features such as EQ and Tidal integration. Overall, the app is considered to be of poor quality and not user-friendly.

Source: App Store Reviews of ‎Music | Bowers & Wilkins

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Customer Feedback Analysis of ‎Music | Bowers & Wilkins

Unlock insights into Bowers & Wilkins' app with our analysis on registration, Bluetooth issues, and more. Perfect for improving user experience.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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Featured Content
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  • 极难链接

    不管安卓还是iOS，都极其难链接，耳机还动不动就莫名其妙断开链接

    Sentiment
    • Negative
    Content
    • Bluetooth Connection Problems
    Aug 23, 2023
  • 软件糟糕透顶了

    注册了两三天才注册成功，飞艇的设置极其难用在配上这个神一样的软件，感觉都2023年了，还是十几年前的产物。垃圾到无法形容

    Sentiment
    • Negative
    Content
    • Registration Issues
    Aug 17, 2023
  • pi5s2耳机应该怎么联啊

    一开始邮箱注册不了 过了两天可以了 但是耳机搜索不到 似乎只能通过Wi-Fi连音响…

    Sentiment
    • None
    Content
    • Wi-Fi Connectivity
    Apr 05, 2023
  • App联网总是断

    这么难用，这么烂的app，真是不多见，联网系统升级基本没有成功过，airdrop还断断续续的

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 01, 2023
  • 缺少显示充电盒电量

    很简单的功能而已，为什么不能添加？例如放一个耳机在充电盒就可以显示充电盒电量，仅靠耳机盒的红绿灯判断对于强迫症的人真的反人类

    Sentiment
    • Negative
    Content
    • App Functionality
    Mar 28, 2023
  • 连接成功率很低建议官方优化

    能不能AirPlay看音响心情，经常连接不上，app重启也失败，wifi状态很好不知道是哪里的问题

    Sentiment
    • Negative
    Content
    • Wi-Fi Connectivity
    Mar 24, 2023
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Sentiment Analysis (limited preview)
-60 Net Promoter
Score
Popular Topics (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Music | Bowers & Wilkins based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, App Developers, Customer Service Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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