Subway Surfers: A Fun and Addictive Game with Constant Updates and New Challenges for Players
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Subway Surfers: A Fun and Addictive Game with Constant Updates and New Challenges for Players

In-Depth Subway Surfers Feedback Analysis Report

Subway Surfers is a fun and addictive game with constant updates and new challenges to keep players engaged. While some users have complaints about ads and glitches, most enjoy the diverse characters and hoverboards, themed events, and opportunities to earn coins and keys without spending real money. Some suggest adding new boards and animations to keep gameplay fresh, while others find the game has become too cluttered with unnecessary features. Despite these minor issues, Subway Surfers remains a classic time-wasting game with a loyal fanbase.

Source: Google Play Reviews of Subway Surfers - Apps on Google Play

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Customer Feedback Analysis of Subway Surfers - Apps on Google Play

Dive into the detailed analysis of Subway Surfers' feedback. Understand player preferences, game improvement areas, and more.

Custom Date - Dec 26, 2024
Featured Content
  • The game is good but I'm having issues with it. The app quits on its own whenever I turn on my data connection. It also won't open if my data is on. Secondly, some of the characters and boards fail to load after updating the game. And I can't play some events due to inability to download the city it's taking place. Is there a way to fix the internet connectivity issues?

    Sentiment
    • Negative
    Content
    • Bugs and Glitches
    Apr 27, 2023
  • I love this app. It is fun, and you have lots of characters and hoverboards to choose from. So if you're picky, you have plenty of options to choose from. You can also do allot of extras like pick your theme song for a game sometimes and that's nice because some games have annoying music. You can mute the sound effects and music or adjust them. I really love this game thank you 😊

    Sentiment
    • Positive
    Content
    • Gameplay Experience
    Mar 15, 2023
  • Super fun to play when bored. An amazing game to take up your time. One thing is when I had first downloaded the game it glitched every few minutes when I swiped to move tracks, and it switched to the opposite direction. It doesn't happen anymore but it was weird. But overall it's one of my favorites.

    Sentiment
    • Positive
    Content
    • Bugs and Glitches
    Feb 18, 2023
  • I LOVE THIS! it's so good for when you want to use up some time and I love all the events :) I used to play it a few years back! no ads apart from when you clicked on watch ads for coins or watch ad to revive, now there's a lot! luckily you can click off them as soon as they come up mostly apart from that it's great I recommend it!!!!

    Sentiment
    • Positive
    Content
    • Ads and Rewards
    Feb 10, 2023
  • Honestly, many have said this here but I'll add to them. The game itself is as fun as ever, but it feels like it's not the focus anymore with all of the gimmicks, and the ads cause the game to stop playing the music and sometimes crash. It gets kinda exhausting blocking all the popups as well. You're really gilding the lily, and that's a bummer.

    Sentiment
    • None
    Content
    • Ads and Rewards
    Feb 10, 2023
  • I really like this game and I would love if the inspector makes a "ho ho ho" sound when the player crashes slightly but continues the game instead of the usual barking and the whistle. (Just a recommendation for next New year event, thought it might be cool.) Anyways thank you to the team, keep up the good work like these past 10 years !

    Sentiment
    • Positive
    Content
    • Sound and Music
    Jan 09, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
70 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Subway Surfers - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Game Developers, Product Managers, Marketing Specialists, User Experience Designers, Data Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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