Golden Eagle Coins: Mixed Customer Reviews and Polarized Reputation
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In-Depth Golden Eagle Coins Customer Feedback Report

Golden Eagle Coins: Mixed Customer Reviews and Polarized Reputation

Golden Eagle Coins faces mixed reviews from customers, with complaints about delayed shipping, discrepancies in product quality, and unprofessional customer service. Some customers were satisfied with the products received, praising the fast delivery and the quality of the coins. The company's website experience was a point of frustration for some, with issues in the registration process and pricing discrepancies. Overall, Golden Eagle Coins' reputation seems to be polarized due to varying experiences reported by customers.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Better than any Consumer

    I found Golden Eagle Coins online. And went to check out their ratings. The first place had them rated as a #1 So I went there and signed up for the account. Not buying, anything. I emailed a letter asking about continual payments. And they just ignored my question. Extremely rude, indeed. I was about to put money in their pockets, every month. Well. They screwed themselves out of this one.

    Sentiment
    • Negative
    Content
    • None
    Jan 31, 2024
  • Can't give Zero stars but they deserve…

    Can't give Zero stars but they deserve it.Three silver maple leaf coins all listed as BU condition turned out to be junk, I have purchased better quality culls.Coins had multiple issues including scratches from apparently being cleaned to one that had greasy fingerprints on it.Second negative experience from this seller with no attempt by customer service to resolve my issues so just a waste of time to try.

    Sentiment
    • Negative
    Content
    • None
    Nov 19, 2023
  • Buyer Beware

    Order took forever to receive and the order was not all there. What we did receive was damaged. Not too hopeful that this will be made right after reading all the negative reviews. Buyer beware, not worth the headache and you can get better customer service from other companies.

    Sentiment
    • Negative
    Content
    • None
    Jul 30, 2023
  • I just received my order

    I just received my order. I’m very happy with my order. I’m sure I’ll be ordering again. Enjoy shopping on their website. Kind of stuff I’m into.

    Sentiment
    • Positive
    Content
    • None
    Apr 19, 2023
  • HORRIFIC EXPERIENCE! NO CONFIDENCE ANY MORE IN Golden Eagle Coins ...

    This was my second purchase from Golden Eagle Coins... The first one went rather well: the package was delivered personally, and I had a chance to sigh for it like it was intended...But this time everything was terrible..The package was nearly lost...Here is what happened:it was all about the delivery...The USPS is obviously NOT the appropriatemeans of delivering valuable packages like this...The package was NOT delivered personally...The package WAS NOT signed on upon delivery...The signature (if any) was forged...The package was simply left in the mail room (!)...I will think twice now before considering ordering from Golden Eagle Coins ... unless something is solid done to ensure a proper delivery...

    Sentiment
    • Negative
    Content
    • None
    Jan 03, 2023
  • Not sure why it took over two weeks to…

    Not sure why it took over two weeks to deliver such a small order. Especially after a personal phone call.

    Sentiment
    • None
    Content
    • None
    Dec 13, 2022
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Sentiment Analysis (of 30 reviews)
5 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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