Mixed Customer Feedback for Starbucks Türkiye App
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In-Depth Analysis of Starbucks Türkiye Customer Feedback

Mixed Customer Feedback for Starbucks Türkiye App

The online reviews for Starbucks Türkiye are mixed, with complaints about the app's functionality, payment issues, and dissatisfaction with the loyalty program. Some reviews express strong political opinions, calling for boycotts. Customers mention problems with star accumulation, app crashes, and difficulty in using the app for payments. Overall, there is a sense of frustration with the app's performance and the company's marketing tactics.

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Custom Date - May 26, 2024
Featured Content
  • Destek !!!!

    Üye olmaya çalışıyorum olamıyorum yardımcı olurmusunuz

    Sentiment
    • Positive
    Content
    • Membership Difficulties
    Apr 16, 2024
  • İkram kahve

    Doğum günü ikramı uygulamaya tanınmadı düzelsin

    Sentiment
    • Negative
    Content
    • App Functionality
    Mar 24, 2024
  • Boykota devam

    Çok bir şey yazmayacağım, alma aldırma

    Sentiment
    • Negative
    Content
    • Customer Service
    Feb 09, 2024
  • iPhone 6 telefon da uygulamaya girilmiyor

    Uygulamaya girmeye çalıştığımızda hemen dışarı atıyor

    Sentiment
    • Negative
    Content
    • Technical Issues
    Feb 07, 2024
  • İPhone 6

    Merhaba
    Son güncelleme iPhone 6’da açılmıyor

    Sentiment
    • None
    Content
    • Technical Issues
    Feb 01, 2024
  • Özensiz

    Fiyasko. Şikayet bile oluşturulmuyor. Sürekli donuyor.

    Sentiment
    • Negative
    Content
    • Technical Issues
    Jan 20, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Starbucks Türkiye based on online reviews collected from App Store. The analysis helps Marketing Professionals, Product Managers, Customer Experience Analysts, Brand Managers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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