Point Online Reviews Executive Summary
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  • Who is this report for?
    • Customer Service Managers
    • Financial Analysts
    • Marketing Professionals
    • Product Managers
    • Business Strategists
Point Online Reviews Executive Summary

Explore Point’s Customer Feedback Analysis Report

Point receives mixed reviews with customers praising their professionalism, communication, and assistance while some express concerns about slow processes and lack of follow-up. Overall, customers appreciate Point's credibility, helpfulness, and ability to assist with financial challenges.

Source: Trustpilot Reviews of Point 

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Customer Feedback Analysis of Point 

Unlock insights from Point's customer feedback with our in-depth analysis report. Perfect for enhancing service quality.

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Custom Date - Dec 21, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Fantastic

    Fantastic! A great option for me to take out equity money without a payment for 30 years!

    Sentiment
    • Positive
    Content
    • Financial Assistance Experience
    Feb 05, 2024
  • I appreciate Points assistance

    I appreciate Points assistance, credibility, and products. This is based on my last Point experience; it went without complication.

    Sentiment
    • Positive
    Content
    • Professionalism and Courtesy
    Feb 05, 2024
  • The People are Smart

    The people are smart and accommodating. The process is lengthy but on schedule. The terms are fair.

    Sentiment
    • Positive
    Content
    • Loan Approval Process
    Jan 29, 2024
  • Very efficient program

    Very efficient program set up. Well explained and great resources to assess

    Sentiment
    • Positive
    Content
    • Clear Communication
    Dec 13, 2023
  • Helpful employees

    Helpful employees and Very good return of phone calls etc.

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Dec 12, 2023
  • I had an excellent experience with…

    I had an excellent experience with Point. They were professional and helped me pay off my debt.

    Sentiment
    • Positive
    Content
    • Professionalism and Courtesy
    Dec 11, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
82 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Point  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Financial Analysts, Marketing Professionals, Product Managers, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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