Petshop.co.uk: Mixed Reviews on Customer Service, Prompt Delivery, and Competitive Prices
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Petshop.co.uk: Mixed Reviews on Customer Service, Prompt Delivery, and Competitive Prices

Petshop.co.uk receives mixed reviews from customers regarding their customer service. While some customers praise the prompt delivery, good prices, and quality products, others complain about poor customer service and issues with their website. The Bottomless Bowl subscription service is highly recommended by satisfied customers. Overall, Petshop.co.uk offers competitive prices and efficient delivery, but improvements are needed in customer service and website functionality.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Excellent company

    Excellent company, orders arrive on time even though I've altered the dates. Cannot fault them well recommended

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Oct 11, 2023
  • Cprrect order good price timely…

    Cprrect order good price timely delivery. Great range

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 10, 2023
  • I have been ordering from these for a…

    I have been ordering from these for a while now good prices + quick delivery 😊

    Sentiment
    • Positive
    Content
    • Repeat Order Service
    Oct 07, 2023
  • Very happy doggy!!

    Fab company, really pleased with the prompt delivery and cheapest price I found for a very good quality kibble.

    Sentiment
    • Positive
    Content
    • Price
    Oct 04, 2023
  • Great value for money

    Great value for money, easy website to use and prompt delivery.

    Sentiment
    • Positive
    Content
    • Price
    Sep 27, 2023
  • Prompt deliveries and goods excellent

    Prompt deliveries and given the option to skip a delivery on bottomless bowl items.No hesitation in recommending them.

    Sentiment
    • Positive
    Content
    • Delivery
    Sep 21, 2023
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Petshop.co.uk  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Customer Service Directors, Digital Marketing Specialists, Retail Business Analysts, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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