Positive Reviews Highlighting Excellent Customer Service at Ivím Health
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Positive Reviews Highlighting Excellent Customer Service at Ivím Health

Ivím Health receives high praise for its customer service, knowledgeable providers, and ease of access. Patients appreciate the thorough consultations, personalized care, and affordable pricing. The staff is described as friendly, understanding, and professional, creating a comfortable and informative environment for patients. Some mention minor website glitches but emphasize the overall positive experience. Key aspects highlighted include accommodating appointments, helpful and informative staff, quick and thorough consultations, and the effectiveness of the medications provided.

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Custom Date - May 30, 2024
Featured Content
  • Great experience

    The NP that I spoke with was wonderful with answering all of my questions. The appointment was quick and thorough.

    Sentiment
    • Positive
    Content
    • Appointment Experience
    Apr 24, 2024
  • Amazing experience

    I did not know what to expect when scheduling my initial consultation, but to say that I was pleasantly surprised was an understatement. It was so nice meeting Ashley. She let me ask all the questions that I wanted to ask and then was a wealth of information. she was very thorough in her explanations and responses to my questions. it was honestly like talking to a friend about this process and I truly appreciated her insight and professionalism.

    Sentiment
    • Positive
    Content
    • Informational Consultations
    Apr 24, 2024
  • Amazing doctors and great customer…

    Amazing doctors and great customer service!

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 24, 2024
  • Easy first consult

    Easy first consult, lots of tools and support to understand the process.

    Sentiment
    • Positive
    Content
    • Informational Consultations
    Apr 23, 2024
  • Great service and communication

    Great service and communication; pleasant experience.

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 23, 2024
  • Scheduling was easy

    Scheduling was easy, NP was knowledgeable and answered all my questions.

    Sentiment
    • Positive
    Content
    • Knowledgeable Providers
    Apr 23, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
98 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ivím Health  based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Customer Experience Managers, Digital Health Entrepreneurs, Market Research Analysts, Healthcare Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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