Customer Praise for Knowledgeable and Supportive Team at New Capital Financial
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Customer Praise for Knowledgeable and Supportive Team at New Capital Financial

New Capital Financial receives high praise from customers for their knowledgeable and friendly team members, particularly highlighting Michael Watson, Justin, Mike Ruggles, and Brad. Customers appreciate the thorough explanations, understanding, patience, and guidance provided in resolving their financial situations. The staff, including Sofia, Drew Cooper, Brian Schoeller, Robert Conroy, Justin Webster, Brantley, and Ken Cook, are commended for their professionalism, support, and expertise. Overall, customers feel relieved, informed, and hopeful in tackling their debt with New Capital Financial's assistance.

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  • Customer Experience Managers
  • Marketing Professionals
  • Debt Resolution Specialists
  • Business Analysts

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Custom Date - May 18, 2024
Featured Content
  • Very helpful

    The man who help us was very nice and patient. He helped us understand what this program was about. Thank you

    Sentiment
    • Positive
    Content
    • Clarity in Explanation
    Apr 23, 2024
  • I like this company

    Very thorough & understanding. Justin Webster awesome.

    Sentiment
    • Positive
    Content
    • Professionalism and Expertise
    Apr 18, 2024
  • Brantley was very patient and answered…

    Brantley was very patient and answered my questions in a way I could understand.

    Sentiment
    • Positive
    Content
    • Empathy and Understanding
    Apr 18, 2024
  • He explained it in a language that I…good job Brad

    He explained it in a language that I could understand, and I hope to be out of debt in 30 months,..

    Sentiment
    • Positive
    Content
    • Clarity in Explanation
    Apr 16, 2024
  • Kristie Higgins was such a big help and…

    Kristie Higgins was such a big help and an amazing lady to work with she helped me so much big thanks

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 13, 2024
  • Mike Runnels was very informative and…

    Mike Runnels was very informative and did not mind taking the time to explain every step of the process

    Sentiment
    • Positive
    Content
    • Clarity in Explanation
    Apr 11, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for New Capital Financial   based on online reviews collected from Trustpilot. The analysis helps Financial Advisors, Customer Experience Managers, Marketing Professionals, Debt Resolution Specialists, Business Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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