Disappointing Reviews on PowerBeats Pro Headphones
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Disappointing Reviews on PowerBeats Pro Headphones

Exclusive PowerBeats Pro Customer Feedback Analysis

Many customers were disappointed with the missing or incorrect accessories in their package, as well as the poor sound quality and lack of bass. Some users experienced issues with the right earbud not working or disconnecting frequently. The refurbished items were also a source of frustration for buyers. Overall, the product received negative reviews due to various flaws and lack of satisfaction.

Source: Amazon Product Reviews of Powerbeats Pro Totally Wireless &

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Customer Feedback Analysis of Powerbeats Pro Totally Wireless &

Uncover the truth behind PowerBeats Pro's customer feedback. Dive into our detailed analysis of sound quality, defects, and more.

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Custom Date - May 19, 2025
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  • Love

    Love these but make sure you also buy the little squishy things that go into your ear! I didn’t know they didn’t come with them but took them off a pair of free headphones from my last flight lol

    Sentiment
    • Positive
    Content
    • Missing Accessories
    Jul 18, 2023
  • Broke upon arrival

    These were broke when I received them One of them would not charge. Called Apple and they said to bring them in. 2 hours away. Would encourage not to purchase

    Sentiment
    • Negative
    Content
    • Defective Product
    Jul 18, 2023
  • Product didn’t come with ear inserts

    They didn’t come with war inserts and I had to pay extra to get some. Was not mentioned in listing at all!

    Sentiment
    • Negative
    Content
    • Missing Accessories
    Jul 09, 2023
  • Tough to use w/o the earbud tips

    I ordered these for an upcoming flight after breaking my old headphones. Package arrived without the earbud tips. The solution is to send the whole product back, which makes it useless for this flight. Guess I'll try them out on a future trip & go w/o next week.

    Sentiment
    • Negative
    Content
    • Missing Accessories
    Jul 09, 2023
  • Crap. Cap out of the box not working.

    Only one ear works. Went out and spent money on a new pair. Waste of money

    Sentiment
    • Negative
    Content
    • Defective Product
    Jul 08, 2023
  • Run Away

    These are the worse things we ever spent thin kind of money on. I really understand how my wife hates me after she bought the rest of the house apple ear pods and got me these. They’re horrible. Won’t connect most of the time, and will never stay in your ear. Ever. Unless you’re someone who just sits perfectly still all the time. In order to wear just one it has to be the right ear. The left won’t work on its own. Noise cancellation works fair but it’s worth it if they won’t stay in your ears. Terrible design. My wife and I are having marital issues because she bought me these. Worst product ever made by Bose.

    Sentiment
    • Negative
    Content
    • Poor Design
    Jul 06, 2023
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-30 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Powerbeats Pro Totally Wireless & High-Performance Bluetooth Earphones Black (Renewed) : Electronics based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Service Managers, Market Researchers, Retail Buyers, Brand Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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