Customer Insights on Looks Salon, Ardee City Mall: A Mixed Experience
Exclusive Insight Report on Looks Salon Customer Feedback

Customer Insights on Looks Salon, Ardee City Mall: A Mixed Experience

2nd Floor, Mall, Block B, Ardee City, Sector 52, Gurugram, Haryana 122003, India

Looks Salon at Ardee City Mall offers a mix of experiences based on customer feedback. Many clients praise the professionalism and skill of staff members like Lexa, Ali, and Savi, highlighting exceptional services in haircuts, facials, and pedicures. Positive reviews emphasize the welcoming ambiance and attentive service, with specific mentions of effective treatments like dandruff care and makeup application. However, some customers reported dissatisfaction due to miscommunication and unsatisfactory results, particularly concerning hair coloring. Overall, the salon appears to provide a good range of services but has areas for improvement in customer communication and consistency.

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  • Beauty Industry Analysts
  • Customer Experience Managers
  • Marketing Professionals
  • Salon Service Trainers

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Popular Phrases (of 30 reviews)
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  • It was pretty decent done by anish

    Sentiment
    • None
    Content
    • Haircut Experience

  • The staff is very professional and Geeta who attended me was extremely polite and friendly overall a very good experience

    Sentiment
    • None
    Content
    • Staff Professionalism

  • There was waiting but nobody asked me for a seat I roamed around the mall twice and checked in. They never called back only. Regular customer from Mumbai. Not so good experience in Delhi.

    Sentiment
    • None
    Content
    • Overall Satisfaction

  • I had taken Masood's service for a head massage. The service was very relaxing and he was really thorough with his work. Extremely professional and gve me all necessary information about other service packages that Looks offer

    Sentiment
    • None
    Content
    • Beauty Treatments

  • Great visit to the looks saloon. My go to guy there is Ali. He has great style taste and gives great service every time.

    Sentiment
    • None
    Content
    • Stylist Recommendations

  • Looks Ardee Mall is my go to place for haircuts and hair colour. If you're looking for a talented hairstylist who truly cares about you and gives you the best results, Anshul is the one to see!

    Sentiment
    • None
    Content
    • Stylist Recommendations
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Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Looks Salon, Ardee City Mall based on online reviews collected from Google Business. The analysis helps Salon Owners, Beauty Industry Analysts, Customer Experience Managers, Marketing Professionals, Salon Service Trainers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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