User Discontent Revealed in Tracefy Pro App Reviews
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    • Customer Service Representatives
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    • Bicycle Retailers
User Discontent Revealed in Tracefy Pro App Reviews

Exclusive Analysis: Tracefy Pro App User Feedback Unveiled

The reviews for the 'Tracefy Pro' app reveal significant user dissatisfaction, primarily due to issues with tracking accuracy, slow GPS updates, and poor geofencing functionality. Several users reported problems with app reliability, including frequent log-in difficulties and lack of real-time notifications. Complaints highlight that the app often fails to deliver on its promises, leading to frustration and disappointment, especially when used for bicycle security. Some users appreciated the initial functionality and customer service, but many felt that the product was overpriced given the service quality. Overall, the app appears to be more unreliable than expected, raising concerns about its effectiveness for bicycle protection.

Source: App Store Reviews of Tracefy Pro

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Customer Feedback Analysis of Tracefy Pro

Unlock insights from Tracefy Pro App reviews focusing on tracking, GPS, and customer satisfaction issues.

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Custom Date - Feb 05, 2025
Popular Phrases (limited preview)
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  • Jammer

    Weinig intuĂŻtieve app, geofence niet instelbaar, en gps update te traag en zeker niet realtime zoals de advertentiesxwel beweren.

    Sentiment
    • Negative
    Content
    • GPS Functionality Problems
    Aug 03, 2024
  • Veilig gevoel

    Ik ben zuinig met mijn fiets en zet hem altijd op slot. Er wordt in de binnenstad genoeg gestolen. De wetenschap dat ik de fiets kan volgen geeft mij een veilig gevoel. Fijne app!

    Sentiment
    • Positive
    Content
    • Overall Product Value
    Jul 17, 2024
  • Werkt goed!

    De app en het systeem werken naar verwachting tot nu toe. Met inloggen en installeren liep ik even vast, maar kon Bas van de klantenservice goed helpen. Dank!

    Sentiment
    • Positive
    Content
    • Customer Support Experiences
    Jul 09, 2024
  • Inloggen werkt niet

    Nieuw account aangemaakt en betaald. Inloggen lukt niet. Wachtwoord reset gedaan, maar kan nog steeds niet inloggen.
    Behalve de FAQ is er geen ondersteuning. Slechte zaak voor zo’n duur product.

    Sentiment
    • Negative
    Content
    • Account Management Difficulties
    May 03, 2024
  • Fiets vaak niet op werkelijke locatie ivm slechte GPS

    De fiets locatie en wijziging van locatie zijn vaak onjuist. Gps sensor diverse malen moeten verplaatsen. Geofence erg groot. Dus bij minimale verplaatsing geen alarm of bericht.

    Sentiment
    • Negative
    Content
    • Tracking Accuracy Issues
    Mar 21, 2024
  • Top product!

    Goede GPS-tracker met zeer nauwkeurige realtime locatie van de fiets.
    App werkt goed.
    Extra fijn is de Geofence melding bij het verplaatsen van de fiets!

    Sentiment
    • Positive
    Content
    • App Performance Reliability
    Dec 28, 2022
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Sentiment Analysis (limited preview)
-27 Net Promoter
Score
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Tracefy Pro based on online reviews collected from App Store. The analysis helps Product Managers, Mobile App Developers, Customer Service Representatives, Marketing Analysts, Bicycle Retailers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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