User Reviews Highlight App Issues and Store Positives
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User Reviews Highlight App Issues and Store Positives

Users are experiencing issues with the app, including not receiving verification codes, unwanted notifications, inability to select home delivery, missing discounted products, and lack of purchase reports. Some users also report app freezing and incorrect discounts. Others complain about the absence of delivery options and inaccurate prices. Despite these problems, some users praise the store's cleanliness, polite staff, and well-organized products.

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Custom Date - Apr 19, 2024
Featured Content
  • Очень хороший магазин! Чистый! вежливой персонал!!! Товар очень хорошо разложен! Спасибо!

    Sentiment
    • Positive
    Content
    • Store Cleanliness
    Dec 13, 2023
  • Когда вы в ваших магазинах в городе Йошкар-Ола подключите адекватную оплату покупок через СБП по QR-коду? Со специальных табличек со статическим QR-кодом с логотипом СБП, а не через суррогатный вариант с платёжных терминалов Сбербанка на ножке с биометрией? С этих ваших терминалов не читается QR-код средствами мобильных приложений многих банков.QR-коды таких терминалов не привязаны к оплате через СБП, поэтому оплата через приложение банков не проходит.

    Sentiment
    • None
    Content
    • Payment Options
    Dec 10, 2023
  • Стало полный отстой,доставки нет по моему городу,а цены такие что в других супермаркетах на треть меньше и доставки на "ура"работают,плюс скидки еженедельно приличные,пока заморожу приложение,дальше посмотрим

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Dec 09, 2023
  • Ваши предложения не соответствуют ценам в магазине,на 08.12.2023 г. Горбуша была заявлена по цене 199.90 по факту 219,99

    Sentiment
    • None
    Content
    • Price Discrepancy
    Dec 09, 2023
  • Почему товары в приложении по акции, ни все есть в магазинах, зачем тогда акции

    Sentiment
    • Positive
    Content
    • Product Availability
    Dec 09, 2023
  • Не могу заказать доставку на дом. Продукты в корзину не добавляются и вообще есть только самовывоз а доставки на дом нет. Но даже для самовывоза я все равно не могу сделать заказ.

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Dec 09, 2023
  • See All Reviews
Sentiment Analysis
-56 Net Promoter
Score
Popular Topics
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Приложения в Google Play – Smart. Супермаркеты based on online reviews collected from Google Play. The analysis helps Retail Managers, Customer Experience Specialists, Market Researchers, Product Developers, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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