User Reviews Highlight App Issues and Store Positives
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User Reviews Highlight App Issues and Store Positives

Users are experiencing issues with the app, including not receiving verification codes, unwanted notifications, inability to select home delivery, missing discounted products, and lack of purchase reports. Some users also report app freezing and incorrect discounts. Others complain about the absence of delivery options and inaccurate prices. Despite these problems, some users praise the store's cleanliness, polite staff, and well-organized products.

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Custom Date - Mar 05, 2024

Featured Content

  • Очень хороший магазин! Чистый! вежливой персонал!!! Товар очень хорошо разложен! Спасибо!

    Sentiment
    • Positive
    Content
    • Store Cleanliness
    Dec 13, 2023
  • Когда вы в ваших магазинах в городе Йошкар-Ола подключите адекватную оплату покупок через СБП по QR-коду? Со специальных табличек со статическим QR-кодом с логотипом СБП, а не через суррогатный вариант с платёжных терминалов Сбербанка на ножке с биометрией? С этих ваших терминалов не читается QR-код средствами мобильных приложений многих банков.QR-коды таких терминалов не привязаны к оплате через СБП, поэтому оплата через приложение банков не проходит.

    Sentiment
    • None
    Content
    • Payment Options
    Dec 10, 2023
  • Стало полный отстой,доставки нет по моему городу,а цены такие что в других супермаркетах на треть меньше и доставки на "ура"работают,плюс скидки еженедельно приличные,пока заморожу приложение,дальше посмотрим

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Dec 09, 2023
  • Ваши предложения не соответствуют ценам в магазине,на 08.12.2023 г. Горбуша была заявлена по цене 199.90 по факту 219,99

    Sentiment
    • None
    Content
    • Price Discrepancy
    Dec 09, 2023
  • Почему товары в приложении по акции, ни все есть в магазинах, зачем тогда акции

    Sentiment
    • Positive
    Content
    • Product Availability
    Dec 09, 2023
  • Не могу заказать доставку на дом. Продукты в корзину не добавляются и вообще есть только самовывоз а доставки на дом нет. Но даже для самовывоза я все равно не могу сделать заказ.

    Sentiment
    • Negative
    Content
    • Delivery Issues
    Dec 09, 2023
  • See All Reviews

Sentiment Analysis

-56 Net Promoter
Score

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Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

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