Exceptional Customer Service and Fast Shipping at 9reef.com
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    • E-commerce Managers
    • Customer Experience Specialists
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    • Retail Industry Consultants
Exceptional Customer Service and Fast Shipping at 9reef.com

Discover What Customers Love About 9reef.com

9reef.com receives overwhelmingly positive feedback from customers, highlighting exceptional customer service, fast shipping, and helpful advice. Customers appreciate the personalized recommendations, fast delivery, and excellent communication. Pete, the owner, is praised for his hands-on assistance, quick responses to inquiries, and ensuring customer satisfaction. The company stands out for its efficient service, prompt order processing, and attention to detail in resolving any issues. Overall, customers express high satisfaction with 9reef.com's products and service quality.

Source: Trustpilot Reviews of 9reef.com 

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Customer Feedback Analysis of 9reef.com 

Unlock insights with our customer feedback analysis report on 9reef.com - Discover top service qualities!

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Custom Date - Jan 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Pete was great

    Pete was great. He helped me adjust my light schedule as well as gave me some advise on water parameters. All the coral I ordered arrived beautifully and pest free. I would definitely recommend buying from Pete. A+++

    Sentiment
    • Positive
    Content
    • Knowledgeable Staff
    Apr 30, 2019
  • Shipping was fast but didn't send the…

    Shipping was fast but didn't send the brand that was advertised.Problem has been resolved. Customer service was very good.

    Sentiment
    • Positive
    Content
    • Problem Resolution
    Mar 06, 2019
  • 9Reef was responsive and shipped the…

    9Reef was responsive and shipped the order in a timely fashion. Emails to Pete are quickly responded to. Communication, customer service, and timely shipments are core attributes of 9Reef. You will not be disappointed doing business with them!

    Sentiment
    • Positive
    Content
    • Timely Responses
    Feb 28, 2019
  • Excellent service

    Finding proper part was easy, and arrived quickly.

    Sentiment
    • Positive
    Content
    • Fast Shipping
    Feb 23, 2019
  • Exact replacement part.

    Part was delivered as described. Easy replacement. Used a small screwdriver to release the old wires from the fixture ends avoiding wire splices.

    Sentiment
    • Positive
    Content
    • Product Quality
    Dec 23, 2018
  • Very pleasant transaction

    Very pleasant transaction. Very fast shipping! Would def buy from again.

    Sentiment
    • Positive
    Content
    • Fast Shipping
    Nov 18, 2018
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Sentiment Analysis (limited preview)
100 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for 9reef.com  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, E-commerce Managers, Customer Experience Specialists, Business Analysts, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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