Mixed Reviews: Fast Shipping and Quality Products vs. Product Discrepancies and Customer Service Issues
  • 86 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Discover Personalization Mall's Feedback Insights

Mixed Reviews: Fast Shipping and Quality Products vs. Product Discrepancies and Customer Service Issues

Personalization Mall receives mixed reviews from customers, with praise for fast shipping, quality products, and easy ordering contrasting with complaints about product quality, customer service, and misleading photos. Customers appreciate the personalized gifts, quick delivery, and website usability, but some face issues with product discrepancies, poor quality control, and unsatisfactory responses from support. While many highlight the unique and cherished nature of the gifts received, others express disappointment with the actual product received compared to online previews.

Best for
  • Marketing Managers
  • Product Developers
  • Customer Service Trainers
  • E-commerce Analysts
  • Retail Business Owners

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • beach towel

    The website was efficient and easy to navigate. The order was processed, shipped and I received it within a week

    Sentiment
    • Positive
    Content
    • Shipping & Delivery
    Apr 04, 2024
  • instead of white they sent brownish.was…

    instead of white they sent brownish.was for my son s birthday. rep was rude and not even apologetic.won t buy there anymore

    Sentiment
    • Negative
    Content
    • Disappointed Product
    Jan 26, 2024
  • The quality of the items are top notch

    The quality of the items are top notch. Absolutley beautiful.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 11, 2024
  • Easy to navigate website

    Easy to navigate website. Good selection and price. Quick and secure delivery of purchase. Thanks

    Sentiment
    • Positive
    Content
    • Ordering Process
    Jan 09, 2024
  • Personalization Mall makes the most…memorable gifts

    Personalization Mall makes the most memorable gifts and their customer service is very helpful and friendly.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 01, 2024
  • My mugs came out perfect and arrived…

    My mugs came out perfect and arrived ahead of schedule

    Sentiment
    • Positive
    Content
    • Product Quality
    Dec 31, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Micro-Mark Customer Insights & Enhance Your Business
    Trustpilot Reviews 96
  2. Explore Inkgarden's Customer Insights & Feedback
    Trustpilot Reviews 71
  3. Explore Mosaic Tile Direct Customer Feedback Insights
    Trustpilot Reviews 74
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Personalization Mall  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Developers, Customer Service Trainers, E-commerce Analysts, Retail Business Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.