Scentbird Review: Wide Selection but Issues with Pricing and Cancelation
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Scentbird Review: Wide Selection but Issues with Pricing and Cancelation

Discover Key Insights from Scentbird Customer Reviews

Scentbird offers a wide selection of perfumes and other items, but the prices can be high for customers outside of the USA due to shipping and exchange rates. Some customers have had issues with canceling their subscriptions and receiving their orders. However, many customers enjoy the customization and convenience of the subscription service.

Source: Trustpilot Reviews of Scentbird 

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Customer Feedback Analysis of Scentbird 

Unlock insights from Scentbird reviews on pricing, cancelation, selection, and more to enhance customer satisfaction.

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Custom Date - Mar 15, 2025
Popular Phrases (limited preview)
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  • Order never received. No reply from Scentbird.

    My order has been "waiting for delivery" for over 3 weeks. Contacted Scentbird. No reply. Canceled subscription. Watching my account. I'll bet I get charged again.

    Sentiment
    • Negative
    Content
    • Cancellation and Customer Service
    Aug 12, 2023
  • scammed people out of survey free items…

    scammed people out of survey free items that they were TOLD they would get

    Sentiment
    • Negative
    Content
    • Unknown
    Jul 27, 2023
  • Love Scentbird

    Designer fragrances to try that last a month or more, great price so happy I subscribed and will get to try even more

    Sentiment
    • Positive
    Content
    • Selection and Variety
    Jul 03, 2023
  • The entire process is wonderful

    The entire process is wonderful. I love trying all the different scents and not have to buy a large bottle. My Scentbird delivery day is my favourite day of the month.

    Sentiment
    • Positive
    Content
    • Subscription Experience
    Jun 26, 2023
  • I have been a member about 4-5 mths and…

    I have been a member about 4-5 mths and have loved each delivery and scent. Comes in a timely manner.

    Sentiment
    • Positive
    Content
    • Subscription Experience
    Jun 06, 2023
  • I have enjoyed everyone of the sents…

    I have enjoyed everyone of the sents have been wonderful. I have loved them all.

    Sentiment
    • Positive
    Content
    • Selection and Variety
    Feb 23, 2023
  • See All Reviews
Sentiment Analysis (limited preview)
5 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Scentbird  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Developers, Customer Service Executives, E-commerce Strategists, Brand Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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