The reviews for Bharat Matrimony highlight issues with account security and customer support, as well as complaints about bugs and fake profiles. Despite some positive feedback on the app's usability and success in finding life partners, the latest update has been criticized for its poor user interface. The app's unsolicited match emails have also been a cause for frustration. Overall, there is a mix of good and bad experiences with the app.
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Mygood friend has received a call from this company's executive and she wouldn't listen to the issues he's facing. When he called the number back they were bloody Laughing for God knows what reason. And they are only concerned about the paid membership once you pay for the same thing then God knows if you are going to receive the service promised or just laugh. Why can't we add call recordings to the review. If we can then there will be proof of the same thing. I have advised him to uninstall
Sentiment
Negative
Content
Customer Support
Oct 01, 2023
Lots of bugs. Unstable. Gives wrong search results
Sentiment
Negative
Content
Scams and Bugs
Oct 01, 2023
Most pathetic app ever. The app is full of bugs and activities that members don't even know what is happening without their consent. Randomly phone numbers were viewed. Count was increasing on my account upon highlighting and was told that my ID was hacked. I was asked to try with some other email ID. All search matches shown are without profile pics. How is this even possible? Does this mean all profiles are without pics. This is a bug & inspite multiple follow-ups and emails not yet resolved.
Sentiment
Negative
Content
Scams and Bugs
Sep 30, 2023
After update ui become very worst, pervious version is much better.
Sentiment
Negative
Content
User Interface
Sep 30, 2023
The new version of the app is very laggy and slow. Swiping through the matches have become time taking process now. The cosmetic changes done recently to the app are ok but it should not be at the cost of the app's performance...
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