Mixed Customer Experiences with Apple Airpods Auriculares Bluetooth
Apple Airpods Customer Feedback Report: Unveiled

Mixed Customer Experiences with Apple Airpods Auriculares Bluetooth

Mixed customer experiences with the Apple Airpods Auriculares Bluetooth. Some users praised the easy pairing, comfort, and sound quality, while others faced issues such as sudden failures, connectivity problems, and short battery life. Several reviews highlighted durability concerns, with instances of one earbud failing after a year of use. Customers also mentioned difficulties in pairing and dissatisfaction with the product's performance over time.

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Popular Phrases (of 30 reviews)
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  • Shipped broken, used product

    This is not a new product, beware.
    We orderd this twice, and both times the earbuds arrived DOA and would not charge. Took them to the Apple store and they said that the headphones had already been registered in 2019 and were not eligible for any kind of warranty.

    Sentiment
    • Negative
    Content
    • Refurbished Products
  • They suck

    These would not pair with my phone and spent an hour on the phone with Apple. The serial number wasnt an Apple serial number. Had to return them. Very very disappointed

    Sentiment
    • Negative
    Content
    • Compatibility
  • Would like to return this item within the 30 days of receiving but discovered only 15 days.

    The item is defective and is not working. My granddaughter on return from vacation advised she is unable to use the item.

    Sentiment
    • Negative
    Content
    • Durability
  • Great for the times

    I loved them when I had them, I ended up losing them due to the lack of tracking functionality. Recently with the pro, pro 2, and pro max it kinda falls behind with sound and functionality. But overall very well and quickly became an essential part of my life

    Sentiment
    • Positive
    Content
    • Durability
  • Only lasted a couple years

    These headphones worked really well for about 2 years. Now they only connect for about 50 seconds before the connection is dropped. Wouldn't recommend if you need a long term product for the price.

    Sentiment
    • Negative
    Content
    • Durability
  • Pods are way too large for my ears

    Too large and fall out of my ears constantly. Sound is basic. Really not worth the price I paid. Unhappy that I wasted my money.

    Sentiment
    • Negative
    Content
    • Durability
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Sentiment Analysis (of 30 reviews)
-27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Apple Airpods Auriculares Bluetooth inalámbricos para iPhone con iOS 10 o posterior, color blanco based on online reviews collected from Amazon. The analysis helps Product Managers, Market Researchers, Customer Experience Specialists, Retailers, Tech Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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