E-Commerce Conversations Classifier
This model is created specifically for the E-Commerce Industry with 12 main categories to helps marketers to better understand consumers.
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Description
E-Commerce Feedback Classifier is a pre-trained AI model designed for online retailers and marketplaces. It automatically analyzes customer feedback and maps it to 12 e-commerce–specific categories: Website & App Experience, Product Information, Pricing & Discounts, Checkout & Payment, Delivery Speed, Packaging & Condition, Order Accuracy, Returns & Refunds, Customer Support, Stock Availability, Loyalty & Rewards, and Trust & Security.
