Neck Pillow with Heat Review Feedback
Exclusive Analysis: Thermal Neck Stretcher Customer Feedback

Neck Pillow with Heat Review Feedback

This review contains feedback from customers who have used the neck pillow with heat feature. Some customers found it uncomfortable and not as soft as expected, while others found relief from neck pain and muscle relaxation. The device is rechargeable and comes with a cord for operating and turning it on. It provides a nice stretch and the heat is soothing. However, some customers experienced issues such as missing USB and accessories, a shorted cord, and the pillow not being strong enough. Overall, it has been helpful for many customers in relieving neck pain.

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  • Product Managers
  • Physiotherapists
  • E-commerce Managers
  • Health and Wellness Retailers
  • Marketing Professionals

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Custom Date - Apr 28, 2024
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  • Feels great!

    I loved this right out of the box. My neck feels great! It gives a nice stretch, but not uncomfortable. The heat is a brilliant touch.

    Sentiment
    • Positive
    Content
    • Comfort Level
    Oct 20, 2023
  • Missing USB, even with new it does not turn on

    Poor product missing USB and accessories that come with the product in order to get it to work. I am leaving this review to let others know to maybe try a different product because apparently this company does not ship all of the components to make this work.

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 18, 2023
  • Better staff

    This product did not work like it said it hurt my neck and again people where rude 😤 and kept talking over me

    Sentiment
    • Negative
    Content
    • Comfort Level
    Oct 17, 2023
  • First time for me

    I didn't expect to like this as much as I do. Sore neck from typing all day doing paperwork doesn't need to be your norm when you have this item.

    Sentiment
    • Positive
    Content
    • Comfort Level
    Oct 12, 2023
  • Cord shorted out, Unable to contact seller

    This pillow is great but I’ve had it right at 3 months and my cord has shorted out. I can’t get any heat and I’ve only used it 4 or 5 times. Looked everywhere to contact seller but impossible to find. I just want a replacement cord sent. Other than that, the pillow does wonders for my neck. If the seller reaches out to me and sends a new cord I will remove this review and leave a 5 star.

    Sentiment
    • Negative
    Content
    • Cord Length
    Oct 06, 2023
  • Feels good

    I really like the product, I feel the heat not the massage feature so much. Still feels good to lay on and neck feels good after.

    Sentiment
    • Positive
    Content
    • Comfort Level
    Oct 05, 2023
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Sentiment Analysis
30 Net Promoter
Score
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Famedio 3s Heated Neck Stretcher for Pain Relief, Magnetic Therapy Case/Graphene Heating Pad, based on online reviews collected from Amazon. The analysis helps Product Managers, Physiotherapists, E-commerce Managers, Health and Wellness Retailers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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