Paycell - Digital Wallet App Review Analysis
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Paycell - Digital Wallet App Review Analysis

The online reviews for the 'Paycell - Digital Wallet' app highlight various issues, including login problems, unauthorized charges, usability issues, and customer service complaints. Users express frustration over technical glitches, billing disputes, lack of control over subscriptions, and difficulties in accessing features. Some customers report being charged without consent, facing account login failures, and encountering poor user interfaces. Overall, the reviews indicate a lack of reliability, transparency, and efficient customer support in the app.

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  • Product Managers
  • Customer Experience Specialists
  • Mobile App Developers
  • Digital Marketing Professionals
  • Financial Analysts

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Custom Date - May 20, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Bin kişi yazmış iPhone 6 açılmıyor diye düzeltin artık

    Atıyor iPhone 6 larda düzeltin artık

    Sentiment
    • Positive
    Content
    • Compatibility with iPhone 6
    Apr 18, 2024
  • REZİLLİK

    Bu kadar saçma sapan bi uygulama hizmet olamaz araç hizmet bedeli diye 180 tl lik ödeme yansıtmışlar böyle bi hizmet onay olmadığı halde

    Sentiment
    • Negative
    Content
    • Lack of Clarity in Charges
    Apr 16, 2024
  • Donuyor

    Güncellemeden sonra uygulamaya giriş yapamıyorum

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 15, 2024
  • Saçmalıklar silsilesi

    Sms gönderdiler kullanmadığımız kartlar için ücret alınacakmış. Gelen sms içinde kartları iptal et seçeneği yok. Şifremi yenileyerek hesabıma giriş yapmak istediğimde telefon numarası verip burayı ara diyorlar. Kvkk gereği verilerin silinmesi için email atmak istediğimde de adres verip mektup gönderin diyorlar. Umarım yarın bir gün size borç çıkardık diyerek benim canımı sıkmazsınız. Çünkü sözleşme değişikliğini kabul etmiyorum ve kişisel verilerimin silinmesini talep edemiyorum.

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Apr 08, 2024
  • Som güncelleme ile iPhone 6 giremiyorum

    Som güncelleme ile iPhone 6 giremiyorum

    Sentiment
    • Negative
    Content
    • Compatibility with iPhone 6
    Apr 08, 2024
  • Puan

    Aldiğim puanlar bana gelmiyor 300 puan çıkıyor ama puanlar yüklenmiyor!!!!!

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 07, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Paycell - Digital Wallet based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Mobile App Developers, Digital Marketing Professionals, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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