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Wise Fintech Platform: Convenient but Caution Required

Wise Fintech Platform: Convenient but Caution Required

40 reviews between Sep 29, 2023 and Sep 30, 2023.

Wise, the fintech platform, provides a convenient and transparent service for money transfers. However, some users have had negative experiences with their accounts being blocked without reason. The customer support is often unhelpful, and there have been issues with adding team members and contacting technical support. Despite these drawbacks, Wise offers fast transfers, low rates, and the ability to hold multiple currencies. It is important to be cautious and aware of potential problems when using Wise.

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40 reviews between Sep 29, 2023 and Sep 30, 2023.

Sep 29, 2023 - Sep 30, 2023

Featured Content

  • Good app for many

    it is wonderful that it is possible to pay in different currencies, fast transfer of funds. Saving funds is nice because I can save them in the currency I want to use, which is not available in almost any form. and also the interface is simple, bright, practical

    Sentiment
    • Positive
    Content
    • Transfer Service
    Sep 30, 2023
  • Wise kills user's account without reason

    I have verified Wise account containing some transactions.However, yesterday I found that my account was suddenly blocked without any reason.I had heard that Wise closed accounts with no reason, and I not believed.But I was experienced and I believe it.Please stop to use Wise. Wise is surely trash service.

    Sentiment
    • Negative
    Content
    • Account Closure
    Sep 30, 2023
  • Sehr übersichtlich und die App leicht…

    Sehr übersichtlich und die App leicht zu bedienen. Der Service bei Fragen ist sehr schnell und freundlich.

    Sentiment
    • Positive
    Content
    • App Experience
    Sep 30, 2023
  • UN PEU CHER MAIS TRES RAPIDE ET…

    UN PEU CHER MAIS TRES RAPIDE ET EXCELLENT SERVICE !! TRES RAPIDE, EFFICACE ET PRATIQUE !! RAS SINON LE TARIF UN PEU ELEVE

    Sentiment
    • Positive
    Content
    • Fees
    Sep 30, 2023
  • Refreshingly easy to use

    Wise has a carefully designed site which clear and intuitive to use.The rules seem to be clear and I have had no surprises so far, unlike for example with PayPalThis is a rarity and this is why I keep using Wise

    Sentiment
    • Positive
    Content
    • Ease of Use
    Sep 30, 2023
  • Impossible to get hold of an operator.

    My account probably got hacked.The help is so rubbish i am not even able to contact customer support from the app. I keep being redirected in a maze of useless predefined Q&A.No way i can contact support

    Sentiment
    • Negative
    Content
    • Customer Support
    Sep 29, 2023
  • Very easy

    Very easy, reliable and secure. Fast transactions much cheaper than banks.

    Sentiment
    • Positive
    Content
    • Transaction Speed
    Sep 29, 2023
  • Wise just provides a great service and…

    Wise just provides a great service and has been helpful on the very few occasions there have been any issues.

    Sentiment
    • Positive
    Content
    • Customer Support
    Sep 29, 2023
  • Transferencias confiables y rápidas

    Desde el inicio está App ha sido muy transparente, correcta y segura para realizar transferencias a mi familia.

    Sentiment
    • Positive
    Content
    • Transfer Service
    Sep 29, 2023
  • Orribile

    Sconsiglio vivamente. Impossibile contattarli per confermare la propria identità utilizzando la propria carta d’identità in corso di validità. Forse desiderano un campione di sangue fresco.

    Sentiment
    • Negative
    Content
    • Customer Support
    Sep 29, 2023
  • See All Reviews

Sentiment Analysis

47 Net Promoter
Score

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