30 reviews between May 22, 2023 and May 24, 2023.
The Walgreens app has great photo printing service, but has faced issues with prescription orders and checkout. Despite this, many customers found the app easy to use and appreciated the convenience of online prescription refills. The staff at physical Walgreens locations were also praised for their helpfulness and friendly atmosphere.
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If you accidentally cancel a prescription order there is no way to undo it and the process can take hours before you can reorder your prescription.
Every time I go to checkout to upload photos, the app takes a decade!!! I will turn my wifi on, off, reboot my phone, and close in/out of the app. Nothing. It says āprocessing your photosā over and over. I have been wanting to pick up photos so this is disappointing
Ms. Charity was FANTASTIC in helping me with how to print photos!!!! She is just Awesome!!!! š„°šÆ
I tried for the first time to order using delivery as it should be there before I needed itā¦. Paid almost $500 for my sonās diabetic supplies.. the app said 1 to 2 business days, the app shows the steps⦠granted I should have not risked delivery with it being so close to the day we needed it⦠on the end of second business day I decided to call to see if possible to just picked it up since my son needed it that night and it had not arrived. The app showed it was ready for FedEx, so I called just to see if it was possible.
The issue came through when they informed me that though the app says it is ready for FedEx and I can see the charge in my bank, the system is terrible and canceled my order without my knowledge/showing me/ or anyone callingā¦. The only way to get the items is to go pick them up and pay again! As for the money I already spent it was in limbo and I would have to wait about 5 business days for the system to catch that itās been cancelled and then wait for the refund⦠are you seriousā¦.
Thankfully the staff at Walgreens went above and beyond to help us BUT EVEN THEY SAID DO NOT USE DELIVERY AS THE SYSTEM IS TERRIBLE AND MESSES UP ALL THE TIME!
I had a hard time accessing all my photos to choose from.
Great app easy to understand and quick response.
Great service, 100% Happy , thanks to Christopher Rudolph, in the 1111 Selma, Alabama Store
This is a very easy website for uploading photos. My first time and will not be the last.
Today I was able to place an order for delivery. App worked great. A few days ago I wasted a lot of time with payment not going through and finally called web support only to learn that the website wasnāt working. Please put up something to indicate working on website so I donāt waste my time. Thanks.
Love the Black Friday promotions for photo cards
This was so easy to add my mother-in-law!
I tried to order prescription but it was canceled without any notification to me. I would not have known it was canceled if I had not signed in to the app myself
I like the new prescription refilling process, no more scanning. This touch and check out is so much easier and faster. Good job Walgreens!
Everybody should use this app
Great service, great people!!
The Walgreen Photo App is easy to use and I like ordering the pictures from home and just picking them up at the store!
Phone app Has a glitch. Wanted to use PayPal. Wouldnāt go through. Had to put in credit card!
Lemmon & McKinney is my neighborhood store. I enjoy its āwelcome to Walgreensā atmosphere.
There is always someone available to help if needed.
I
Itās so easy to order prescriptions on line . I love it. No waiting on hold for several minutes.
Thank you
Employees nice and ordering photos super easy
Last refill date didnāt appear on most of the prescriptions making it difficult to place refill orders without knowing if Rx is eligible for refill yet. I take several medications and it would help a lot to have this information available
I am a caregiver and I use the app to monitor and refill more than 20 prescriptions. For the most part, the app works well. Non of the prescriptions are on auto refill to better manage prescriptions but when physicians call in refills the pharmacy fills the prescriptions rather than adding to the number of refills available. Also when trying to hide non current medications I get an unknown error in the app which needs some developer attention. Another handy feature request is annual medications costs in a downloadable pdf.
I placed an order, no confirmation number but it went through in my card.
For all my shopping needs itās Walgreens
No one else
Great store. Great service
Lydia was GREAT! Very patient, changed my order at the store. Also have a new phone so I am all thumbs too. I am 100% anxious. Her down to earth attitude and we have this
Everyone tries their best!
šš»
Tried to get refill on the app but because it was after hours and store was closed it wanted me to transfer the prescription to another store a lot further away that was open. Not good.
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30 reviews between May 22, 2023 and May 24, 2023.
The Walgreens app has great photo printing service, but has faced issues with prescription orders and checkout. Despite this, many customers found the app easy to use and appreciated the convenience of online prescription refills. The staff at physical Walgreens locations were also praised for their helpfulness and friendly atmosphere.
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