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Review of Walgreens App and Services

Review of Walgreens App and Services

30 reviews between May 22, 2023 and May 24, 2023.

The Walgreens app has great photo printing service, but has faced issues with prescription orders and checkout. Despite this, many customers found the app easy to use and appreciated the convenience of online prescription refills. The staff at physical Walgreens locations were also praised for their helpfulness and friendly atmosphere.

‎Walgreens
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30 reviews between May 22, 2023 and May 24, 2023.

May 22, 2023 - May 24, 2023

Popular Phrases

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Featured Content

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  • Getting prints for frames

    Ms. Charity was FANTASTIC in helping me with how to print photos!!!! She is just Awesome!!!! 🥰👯

    Sentiment
    • Positive
    Content
    • Others
    May 24, 2023
  • Photos

    I had a hard time accessing all my photos to choose from.

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Review

    Great app easy to understand and quick response.

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • No more scanning

    I like the new prescription refilling process, no more scanning. This touch and check out is so much easier and faster. Good job Walgreens!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Walgreen Photo App

    The Walgreen Photo App is easy to use and I like ordering the pictures from home and just picking them up at the store!

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 22, 2023
  • Phone App checkout

    Phone app Has a glitch. Wanted to use PayPal. Wouldn’t go through. Had to put in credit card!

    Sentiment
    • None
    Content
    • Technical Issues
    May 22, 2023
  • Prescriptions

    It’s so easy to order prescriptions on line . I love it. No waiting on hold for several minutes.
    Thank you

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 22, 2023
  • Neighborhood store

    Employees nice and ordering photos super easy

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 22, 2023
  • Payment issues

    I placed an order, no confirmation number but it went through in my card.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 22, 2023
  • Lousy app

    Tried to get refill on the app but because it was after hours and store was closed it wanted me to transfer the prescription to another store a lot further away that was open. Not good.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 22, 2023
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Sentiment Analysis

43 Net Promoter
Score

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  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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