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Mixed Reviews for Vivoo App: Convenience and Concerns

Mixed Reviews for Vivoo App: Convenience and Concerns

30 reviews between Feb 06, 2021 and Jun 27, 2023.

Vivoo app receives mixed reviews from users, with some praising its functionality and customer service while others complain about technical issues and lack of support. Users appreciate the convenience of monitoring their overall wellness at home and receiving personalized health insights. However, there are concerns about data privacy and the accuracy of test results. The app's recent update has caused glitches and freezing problems, causing frustration among users. Despite these issues, some users still find value in using Vivoo to track their health and make dietary changes.

‎Vivoo: Your Wellness Platform
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30 reviews between Feb 06, 2021 and Jun 27, 2023.

Feb 06, 2021 - Jun 27, 2023
  • It’s just OK

    Well, I suppose it works OK, though I use two different types of urine tests. The other one is like a traditional dip test you would find in a doctors office and says everything is fine except slight leukocytes found. This one shows me as being dehydrated, low mag/cal, high protein, ketones and acidic. Without a third party confirmation, it’s likely I’ll never know which is correct.

    The only real issue I have with this is that it absolutely will not allow me to compare past tests despite showing that I can. When I click on “compare” it just greys everything out and same thing with “show history” and I must say this is extraordinarily frustrating and really provides no real insights. I wanted to purchase the personalized vitamins but wanted to wait until I had a good idea of what my body was doing from week to week and apparently I can’t.

    So, it would be nice to have this issue fixed!

    Sentiment
    • Negative
    Content
    • App Performance
    Jun 27, 2023
  • This company is clear just trying to steal your health data

    TL;DR) Don’t give your health data to people you don’t know.

    I was given a test kit a few days ago and thought “that’s not a bad idea”. Then I went to use it. You have to make an account just to use the app. If this company doesn’t steal your data, there would be no reason to for that. It may sound conspiratorial, but do you really want tech companies to know your health conditions on a weekly updated basis? And you know they will sell the information to someone.

    Sentiment
    • Negative
    Content
    • Data Privacy
    Feb 27, 2023
  • App froze!

    I used this for about 2 months on my iPhone and it worked fine. It provided good info. But lately when I choose the test strip I have it just freezes up. I emailed tech support but they haven’t been able to fix the problem. So I have test strips that aren’t usable

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 23, 2022
  • Exceptional!

    This tool is great to have! We should all be able to check more about, and monitor, our own health.

    The product comes in a great package. It’s super easy and very interesting to use!

    Their customer service is a real person! And they are so helpful and genuine. They really care about the customer experience!

    I just got a renewal box through the subscription service and I am glad to have it!

    Sentiment
    • Positive
    Content
    • Product Effectiveness
    Nov 21, 2022
  • Apps and sign-in

    Once I signed out forget about signing back in. Kept telling me I had a invalid password and would not let me update it. I was actually going to purchase the new strips and use the new app set up but after all of the failed login attempts and the conversation with customer service yielded no results I finally decided to not move forward. This has been several months ago and I still have decided not to move forward and try again.

    Sentiment
    • Negative
    Content
    • App Performance
    Mar 31, 2022
    • Terrible app

      Seems to have been written by a bunch of junior high kids. Terrible. Numbers on ordering product do not add up (multiply). Tried changing password- good luck with that !!! Coupons sent as a referral can’t be used.

      Are they sill in business?

      Sentiment
      • Negative
      Content
      • App Performance
      Mar 03, 2022
    • App no longer checks for UTI

      I bought to check for UTIs and apparently it no longer has that option.

      Sentiment
      • Negative
      Content
      • Product Effectiveness
      Feb 19, 2022
    • UTI information missing

      It was great before recently update. Can’t find UTI information after update, sent massages to contact customer service but no response

      Sentiment
      • Negative
      Content
      • App Update Issues
      Feb 14, 2022
    • Doesn’t Work

      Have the developers even opened up this app recently? Takes forever to load the Home Screen. You can see previous results disappear off of the calendar when you switch between months. You can’t even click on the full report button. You’d think that by paying for the product, you would at least be able to use it to some degree. Currently all it lets you do is waste a $5 test strip every time.

      Sentiment
      • Negative
      Content
      • App Performance
      Jan 11, 2022
    • App deteriorared over months

      Was working at first but now the app hangs, test results are unclickable, history is gone - goes to garbage along with remaining strips

      Sentiment
      • Negative
      Content
      • App Performance
      Jan 08, 2022
    • Never works

      Multiple test strip errors. Waste of money.

      Sentiment
      • Negative
      Content
      • Test Strip Issues
      Jan 07, 2022
    • New update makes app unusable

      New update may be pretty but holy crap it just constantly freezes and won’t even work

      Sentiment
      • Negative
      Content
      • App Update Issues
      Jan 04, 2022
    • I can only see timeout

      Does’t work.

      Sentiment
      • Negative
      Content
      • App Performance
      Oct 18, 2021
    • Not worth it!!!

      I’m not so sure I can trust the results. I get 10 out of 10 every time. I contacted their help section and no response. There’s no support after you buy this expensive product.

      Sentiment
      • Negative
      Content
      • Customer Service
      Oct 17, 2021
    • errors

      I’ve received several reminders to take a test as it’s been 9 days since the last use. When trying to upload the test I’ve received an error message “do not test too often”.

      Sentiment
      • Negative
      Content
      • UTI Information Missing
      Oct 09, 2021
    • Awesome app, great technology and idea

      For transparency, I’m one of the original crowdfunding investors. The investment happened a while ago, but - shamefully - I just now used the app and the strips. Awesome product, technology, and idea. This is exactly what the world of healthcare in U.S. needs. I will continue to support you as you work to perfect your technology and improve the app. So far very content with how both are working!

      Sentiment
      • Positive
      Content
      • Product Effectiveness
      Sep 06, 2021
    • Disappointing

      I bought this test to monitor my ketones level... I did it day 1, fine...the day after I try to do it again to see if I was getting into a state of ketosis and the app didn’t allow me to do the test...I kept having the message : don’t do it too often / you can do it once a day. But I was doing it once a day!!
      As a result I wasted a strip which at this price is a shame and I can’t even track my ketones...useless.

      Sentiment
      • Negative
      Content
      • App Performance
      Aug 10, 2021
    • Problems addressed quickly and effectively

      Had a problem with the test strips but it was resolved quickly with great customer service. Highly recommend.

      Sentiment
      • Positive
      Content
      • Customer Service
      Jul 29, 2021
    • Why in the world only one per day?

      You sell strips. You make money selling strips. If I want to 10 tests a day, why are you stopping me? There needs to be an override to take another test. What if you want to share with a friend but they don’t want the app? What are if you’re curious to compare night time to daytime the same day? What if it says you’re dehydrated and you want to check later to see if you’re hydrated?

      Sentiment
      • Positive
      Content
      • App Performance
      Jun 18, 2021
    • Convenient and fast

      App makes it easy to monitor overall wellness with some high level health indicators using your urine. Takes only a few minutes to receive interpreted data and diet tips to improve. Great tool to include as part of your regular wellness routine!

      Sentiment
      • Positive
      Content
      • Product Effectiveness
      May 20, 2021
    • Updated

      I really like this app and the idea behind it. I did have some technical issues and was taken care of right away and sent out new product. The customer service was great and my app was fixed. It is a great way to look at some overall health that you wouldn’t see before this.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 14, 2021
    • Health tracking made easy!

      This is a great product for easily keeping track of your health home. I take one of these test every couple weeks and adjust my diet/hydration accordingly. This week I was slightly acidic so I’m eating more alkalizing foods like blackberries. The app makes it easy and gives you suggestions on what you should do/eat. I love it!

      Sentiment
      • Positive
      Content
      • Product Effectiveness
      Apr 21, 2021
    • Amazing product!

      It’s difficult to know what our bodies need sometimes but this product tells us exactly what it needs. It is easy to use and I love the convenience of getting results from the comfort of my own home and phone. Definitely recommend to everyone to help them create healthier habits.

      Sentiment
      • Positive
      Content
      • Product Effectiveness
      Apr 15, 2021
    • Great

      This nap is super easy to use and works like a charm. It’s very cool to be about to scan your strips in and see. Wellness check on your body. I love it.

      Sentiment
      • Positive
      Content
      • App Performance
      Apr 15, 2021
    • Best App to keep up with your health

      I’ve been using Vivoo to make sure I know what’s going on with my health so I can be on top of changes I may need to make with my diet and lifestyle. It’s quick and easy. It tracts things like ketones and your liver and kidney functions. These days it’s more important than ever to stay healthy and Vivoo is just one way to keep you accountable of being on top of your health. I highly recommend!

      Sentiment
      • Positive
      Content
      • Product Effectiveness
      Feb 09, 2021
    • Love the advice

      Listen to the advice, make the dietary changes and see the changes In your analysis. It’s very detailed!

      Sentiment
      • Positive
      Content
      • Product Effectiveness
      Feb 06, 2021
    • So AMAZING! I’m obsessed!

      The vivoo app is awesome. It’s so user friendly and the overall health and wellness insights are so incredible and useful. I love that I can get this info in the comfort of my own home without going to a doctors office. Highly recommend.

      Sentiment
      • Positive
      Content
      • App Performance
      Feb 06, 2021
    • So helpful!

      I’ve always been one who’s intrigued by the strangest things, so when a friend posted about Vivoo, I had to give it a try! It’s affordable, easy to use, and gives great information. Absolutely recommend!

      Sentiment
      • Positive
      Content
      • Product Effectiveness
      Feb 06, 2021
    • Absolutely love it

      I’m a huge fan of the product. I love to do comparisons of the week before results. It keeps me on track. A great tool to add for your health journey!

      Sentiment
      • Positive
      Content
      • Product Effectiveness
      Feb 06, 2021
    • Great and innovative wellness product

      An at home product that helps you keep tabs on your wellness. This is amazing and helps me monitor the health of my body using several key metrics, including liver, kidney and hydration. I love using this product to see how I’m tracking from week to week.

      Sentiment
      • Positive
      Content
      • Product Effectiveness
      Feb 06, 2021

Sentiment Analysis

  • Positive(15)
    50%
  • Negative(15)
    50%
  • None(0)
    0%
0 Net Promoter
Score

Popular Topics

  • App Performance(11)
    37%
  • Product Effectiveness(11)
    37%
  • Customer Service(3)
    10%
  • App Update Issues(2)
    7%
  • Data Privacy(1)
    3%
  • Test Strip Issues(1)
    3%
  • UTI Information Missing(1)
    3%

Languages

  • English(30)
    100%

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