Announcing Free Research Tools: Turn Amazon, Trustpilot, Tripadvisor, Google Play and App Store reviews into market research!
Users Express Frustration with Design and Functionality of Platform, Citing Rigged Games and Bad Beats

Users Express Frustration with Design and Functionality of Platform, Citing Rigged Games and Bad Beats

30 reviews between Jul 13, 2023 and Oct 05, 2023.

Multiple users express frustration with the design and functionality of the platform, claiming it is confusing and poorly designed. There are complaints about rigged games and bad beats, as well as issues with bonuses and cashing out. Users also mention freezing, crashing, and maintenance problems. Some accuse the app of being rigged and using bots. Overall, the reviews portray a negative experience with the platform and raise concerns about fairness and trustworthiness.

‎PokerStars Texas Holdem Poker
Get a comprehensive research report!
Get a comprehensive research report right away

This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.

30 reviews between Jul 13, 2023 and Oct 05, 2023.

Jul 13, 2023 - Oct 05, 2023

Featured Content

  • poor staff

    Trying to deposit and couldn't verify, so I messaged to support team and they spoke gibberish to me with random capital letters and responded to my questions with "?????".

    Sentiment
    • Negative
    Content
    • Customer Support
    Oct 02, 2023
  • Beware

    Account was frozen after a few hours of play, standard security check apparently (why not just do it at the point of registration?) it’s been nearly a week, I have supplied the relevant documents but am getting no response.

    Seems crazy that they can hold my money hostage, I was enjoying the app and would like to get back to it…

    Username is APairOfEights.

    Sentiment
    • Negative
    Content
    • Account Issues
    Sep 21, 2023
  • Good site

    I a clean easy site to play on very little to distract from the game, but still with enough fun to make it an enjoyable experience win or lose

    Sentiment
    • Positive
    Content
    • Gameplay Experience
    Sep 19, 2023
  • App updates do not resolve problems or improve the app!!

    The corrupt software that is PokerStars, continues to rip people off with smaller pots to buy in’s… fake accounts and rigged card selection… it claims to be a legitimate company but is fraudulent and we are regularly gathering more research into this. What’s even more disrespectful and embarrassing for the company is the replies generated to the poorly rated reviews… the reply is the same to each and shows little care to the customers.

    Sentiment
    • Negative
    Content
    • Rigged Platform
    Aug 04, 2023
  • Joke

    This app cheats you out of real money,5 bad beats in 10 hands,work out the maths,an absolute joke

    Sentiment
    • Negative
    Content
    • Bad Beats
    Aug 02, 2023
  • One star

    I joined poker stars to play poker not to play a childish game of throwing objects at fellow players. It’s why I don’t play real money on your site anymore result just one star . I play real money on a different site.

    Sentiment
    • Negative
    Content
    • Gameplay Experience
    Jul 28, 2023
  • DONT PLAY CASINO

    Please don’t play casino on this app, 400 spins and no special. They give you just small wins, will rip you off

    Sentiment
    • Negative
    Content
    • Cheating/Fraud
    Jul 27, 2023
  • They fell off

    They give u barely any freebies, look at gg poker and what they do? Pokstars are there own downfall lol

    Sentiment
    • Negative
    Content
    • Promotions/Bonuses
    Jul 25, 2023
  • RIGGED

    Do not I repeat do not play on this app it is fixed the cards are not random you will get rivered by the chip leader/higher stack 8/10 times. I play cash and tournaments live for over 20yrs and have never seen any of the foolishness I see on here. You WILL lose. There’s guys on here using equipment to predict cards also check it on YouTube. AVOID.

    Sentiment
    • Negative
    Content
    • Cheating/Fraud
    Jul 17, 2023
  • PokerStars top notch

    Best poker site by far been using since 2002 never used any other 10/10

    Sentiment
    • Positive
    Content
    • Gameplay Experience
    Jul 17, 2023
  • See All Reviews

Sentiment Analysis

-70 Net Promoter
Score

Popular Topics

Languages

Rate this report

Help us to improve this report.

See Other Examples

See other research reports created by our community members from App Store reviews.

See All Research Reports >>
Related Readings

Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.

Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.