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  • 86 users bookmarked
  • Who is this report for?
    • Automotive Retail Managers
    • Mobile App Developers
    • User Experience Designers
    • Market Researchers
    • Digital Marketers
CARFAX App Review: User Praise & Concerns Post-Update

Unveil CARFAX App Insights: User Feedback & Trends

The CARFAX app is widely praised for its user-friendly interface and comprehensive car history reports, making car shopping easier for users. Many appreciate the ability to filter and search vehicles effectively, with some users highlighting the app's role in purchasing their first cars at great prices. However, recent updates have triggered complaints, particularly regarding changes that obscure vehicle details and functionality issues like crashes and unresponsive features. Users are eager for improvements to address these concerns while maintaining the app's strengths in transparency and navigation. Overall, CARFAX remains a preferred choice for serious car buyers despite the need for timely updates and feature enhancements.

Source: App Store Reviews of CARFAX - Shop New & Used Cars

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Customer Feedback Analysis of CARFAX - Shop New & Used Cars

Explore the latest CARFAX app review analysis, uncovering user feedback on functionality, updates, and car shopping ease.

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Custom Date - Nov 13, 2025
Popular Phrases (limited preview)
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Featured Content
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  • THE BEST car searching app!

    I got ALL the maintenance records from a well cared from car!

    Sentiment
    • Positive
    Content
    • Car History Reports
    Jun 06, 2025
  • Bentley

    I really like the Bentley’s. Mucho dinero to fix.

    Sentiment
    • Positive
    Content
    • User Experience
    Jun 05, 2025
  • Sitka

    Easy to navigate. A lot of info!

    Sentiment
    • Positive
    Content
    • Navigation Ease
    May 27, 2025
  • Amazing App I Love It!!🥰🥰🥰

    Amazing app I Love It!!

    Sentiment
    • Positive
    Content
    • User Experience
    May 23, 2025
  • Great!

    It helped me get my first car for a great price! Thank you CARFAX!

    Sentiment
    • Positive
    Content
    • Purchase Assistance
    May 20, 2025
  • Great app

    Would give five stars if they included older cars as well

    Sentiment
    • Positive
    Content
    • Car Options Variety
    May 19, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
56 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CARFAX - Shop New & Used Cars based on online reviews collected from App Store. The analysis helps Automotive Retail Managers, Mobile App Developers, User Experience Designers, Market Researchers, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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