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  • Who is this report for?
    • Tourism Marketing Professionals
    • Historical Site Managers
    • Customer Experience Analysts
    • Travel Agency Operators
    • Educational Program Developers
Overview of Visitor Experiences at Oxford Castle & Prison

Unlock Visitor Insights: Oxford Castle & Prison Report

Visitors to Oxford Castle & Prison consistently praise the guided tours, particularly highlighting the knowledge and engagement of the guides such as Anne, Rory, and Willow. Reviewers appreciate the interesting historical narratives and the opportunity to explore various parts of the castle and prison, including the impressive West Tower. However, some visitors mentioned that the castle's size is smaller than expected and noted challenges with the steep stairs and low ceilings. Overall, the experience is seen as enriching and fun, especially for families, despite some dissatisfaction regarding the limited content in certain areas.

Source: Tripadvisor Reviews of Oxford Castle & Prison

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Customer Feedback Analysis of Oxford Castle & Prison

Explore customer insights on Oxford Castle & Prison with our detailed analysis on guided tours, historic appeal, and visitor experiences.

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Custom Date - Nov 14, 2025
Popular Phrases (limited preview)
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  • Transported Back in Time

    Roman was our guide.
    She was very informative, interesting and amusing.
    Best thing we've done in Oxford.
    Thank you,
    Mark Siv

    Sentiment
    • Positive
    Content
    • Guided Tours
    Oct 26, 2025
  • An enjoyable, informative experience

    We all enjoyed this,especially the tales of different prisoners! Excellent guide. Be warned that there are quite a few steps to climb up to the Tower!

    Sentiment
    • Positive
    Content
    • Physical Challenges
    Oct 22, 2025
  • Worth a visit

    Great tour by Raven who was very knowledgeable and and it was a fascinating step back in time! Would certainly recommend as part of discovering Oxford

    Sentiment
    • Positive
    Content
    • Knowledgeable Guides
    Oct 06, 2025
  • Worth a visit

    Great tour by Raven who was very knowledgeable and and it was a fascinating step back in time! Would certainly recommend as part of discovering Oxford

    Sentiment
    • Positive
    Content
    • Knowledgeable Guides
    Oct 06, 2025
  • Great few hours ! Worth every penny

    What a great few hours in the prison!! Guide Anne was brilliant very knowledgeable, very articulate !! Loved it !! Well worth a visit !

    Sentiment
    • Positive
    Content
    • Visitor Experience
    Oct 05, 2025
  • Great few hours ! Worth every penny

    What a great few hours in the prison!! Guide Anne was brilliant very knowledgeable, very articulate !! Loved it !! Well worth a visit !

    Sentiment
    • Positive
    Content
    • Visitor Experience
    Oct 05, 2025
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Sentiment Analysis (limited preview)
90 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Oxford Castle & Prison based on online reviews collected from Tripadvisor. The analysis helps Tourism Marketing Professionals, Historical Site Managers, Customer Experience Analysts, Travel Agency Operators, Educational Program Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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