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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
Mixed User Experiences with Amazon FR: Satisfaction and Frustrations
  • 79 users bookmarked
  • Who is this report for?
    • eCommerce Managers
    • Customer Service Directors
    • Product Development Specialists
    • Market Researchers
    • Digital Marketing Professionals
Mixed User Experiences with Amazon FR: Satisfaction and Frustrations

Unlock Insights with Our Amazon FR Customer Feedback Report

The reviews for the Amazon FR app highlight a mix of user experiences, showing both satisfaction and frustration. Many users appreciate the app's efficiency and vast product selection, especially in rural areas where Amazon Prime is seen as life-changing. However, numerous complaints focus on poor customer service, delivery issues, and payment concerns. Users have expressed dissatisfaction with incorrect deliveries, difficulty in contacting customer support, and an absence of a dark mode for the app. The reviews signal a need for Amazon to improve its logistics, customer service, and app features to enhance user experience and retain customers.

Source: App Store Reviews of Amazon FR

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Customer Feedback Analysis of Amazon FR

Explore our Amazon FR customer feedback analysis report for insights on user experience, delivery, and service issues.

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Logistique

    Organisation logistique impressionnante , bravo !

    Sentiment
    • Positive
    Content
    • Logistical Efficiency
    Oct 27, 2025
  • Best eshop ever

    Fast order !!!

    Sentiment
    • Positive
    Content
    • Delivery Problems
    Oct 23, 2025
  • Vole

    Les livreurs ne font leur travail ils vole tout

    Sentiment
    • Negative
    Content
    • Delivery Problems
    Oct 23, 2025
  • JUST MAGIQUE 🤩💫✨

    Réactivité, choix & SENS DU SERVICE !!!

    Sentiment
    • Positive
    Content
    • Logistical Efficiency
    Oct 21, 2025
  • Bug

    Application et sur pc gros bug

    Sentiment
    • Negative
    Content
    • User Interface Improvements
    Oct 20, 2025
  • Avis

    Bonjour, très bonne application et simple à utiliser

    Sentiment
    • Positive
    Content
    • User Interface Improvements
    Oct 18, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-30 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon FR based on online reviews collected from App Store. The analysis helps eCommerce Managers, Customer Service Directors, Product Development Specialists, Market Researchers, Digital Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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