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Mixed Customer Feedback on RealTruck.com: Issues and Praise
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  • Who is this report for?
    • eCommerce Managers
    • Customer Experience Directors
    • Product Quality Analysts
    • Retail Industry Consultants
    • Marketing Strategists
Mixed Customer Feedback on RealTruck.com: Issues and Praise

Unlock Customer Insights: RealTruck.com Feedback Analysis

RealTruck.com receives mixed reviews, with a current average rating of 3.2 out of 5. Customers express frustration over delayed orders, poor communication, and customer service experiences. Many highlight issues with damaged or incorrect products, leading to dissatisfaction and lost trust in the company. However, positive feedback does emerge, particularly regarding helpful sales representatives and quick responses from knowledgeable staff. The installation guidance and product selection are also noted as areas where the company excels. Overall, while some customers appreciate the product quality and assistance, a significant number express disappointment in the ordering and delivery process, suggesting improvements are needed to enhance customer satisfaction.

Source: Trustpilot Reviews of RealTruck.com is rated "Average" with

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Customer Feedback Analysis of RealTruck.com is rated "Average" with

Gain insights into RealTruck.com's customer feedback with our comprehensive analysis report. Understand issues and praises.

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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Featured Content
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  • So far so good

    So far so good. Julie was very helpful with our purchase. A few items shipped right away.

    Sentiment
    • Positive
    Content
    • Satisfaction With Sales Staff
    Oct 03, 2025
  • Knowledgeable

    Knowledgeable, friendly and easy to deal with. Got my order done quickly and shipped just as quick.

    Sentiment
    • Positive
    Content
    • Satisfaction With Sales Staff
    Oct 02, 2025
  • Spend $1200 on a tonneau cover at least…

    Spend $1200 on a tonneau cover at least you could do is included printed installation instructions

    Sentiment
    • None
    Content
    • Installation Guidance
    Sep 23, 2025
  • ease of ordering

    ease of ordering, customer service assured me I had right part to fit my truck

    Sentiment
    • Positive
    Content
    • Satisfaction With Sales Staff
    Sep 21, 2025
  • Part arrived & its the wrong part &…

    Part arrived & its the wrong part & will not fit my car. This looks like a total scam.

    Sentiment
    • Negative
    Content
    • Product Quality Concerns
    Sep 13, 2025
  • no shipping of product hard to get…

    no shipping of product hard to get refund

    Sentiment
    • Negative
    Content
    • Return Process Difficulties
    Sep 10, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-25 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for RealTruck.com is rated "Average" with 3.2 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps eCommerce Managers, Customer Experience Directors, Product Quality Analysts, Retail Industry Consultants, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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