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Maxim Taxi & Delivery Reviews: Mixed Feedback on Service and App Functionality
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  • Who is this report for?
    • Market Analysts
    • Product Managers
    • Customer Experience Managers
    • Mobile App Developers
    • Transportation Service Executives
Maxim Taxi & Delivery Reviews: Mixed Feedback on Service and App Functionality

Unlock Customer Insights: Maxim Taxi & Delivery Report

The reviews for the Maxim taxi and delivery service reflect a mix of positive and negative experiences among users. Many customers appreciated the clean vehicles, friendly drivers, and timely service, noting the excellent communication and helpfulness of the drivers. However, issues were raised regarding the app's reliability, with complaints about long wait times and problems receiving verification codes. Some users expressed frustration over issues with promotions and payment deductions. Overall, while there are enjoyable aspects of the service, significant improvements are needed in the app's functionality and customer support to enhance user satisfaction.

Source: App Store Reviews of maxim — order taxi & delivery

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Customer Feedback Analysis of maxim — order taxi & delivery

Insightful analysis of Maxim Taxi & Delivery service reviews covering service quality, app functionality, and more.

Custom Date - Nov 09, 2025
Featured Content
  • lembab

    apps paling lembab,30-40 minit tggu driver sampai,.dkt timing tulis 1 mnit,tapi dkt 30 minit tak sampai2 lagi,bangang

    Sentiment
    • Negative
    Content
    • Waiting Time
    Oct 25, 2025
  • Promo code failed

    Said promo can use till 31.12 but in history payment , its deduct early than that .. why maxim?? An also to much difficult to find order . Please upgrade your system and driver . Thankyou

    Sentiment
    • Negative
    Content
    • Promotions and Discounts
    Oct 22, 2025
  • Useless app!

    Really a useless app! Can’t receive the verification code. Asked to send as SMS and call, but insist on WhatsApp. The why give the option?

    Sentiment
    • Negative
    Content
    • App Functionality
    Oct 19, 2025
  • perkhimatan penghantaran yang cepat

    disarankan untuk mengunakan perkhimatan ini sebab pemandunya semua mesra dan ceria

    Sentiment
    • Positive
    Content
    • Customer Service
    Oct 16, 2025
  • Good service

    Well service by the Driver with polite and charming attitude.

    Sentiment
    • Positive
    Content
    • Driver Behavior
    Oct 13, 2025
  • Discrepancy Between Driver Location and App ETA

    Notification regarding inaccurate driver location updates—for instance, the system indicates the driver will arrive in 1 minute, while in reality the driver is still far away and only arrives after 5 minutes.

    Sentiment
    • None
    Content
    • Location Accuracy
    Oct 07, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
56 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for maxim — order taxi & delivery based on online reviews collected from App Store. The analysis helps Market Analysts, Product Managers, Customer Experience Managers, Mobile App Developers, Transportation Service Executives to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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