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Toyota App Frustrates Users with Login Requirements and Limited Features

Toyota App Frustrates Users with Login Requirements and Limited Features

30 reviews between Dec 31, 2023 and Jan 09, 2024.

Toyota app users express frustration over frequent login requirements, slow performance, and limited features. Some reviewers report issues with vehicle connectivity, including inaccurate status updates and difficulty connecting with the car. The app's pricing model is criticized for charging for basic functionalities that other manufacturers offer for free. Several reviewers mention the lack of tire pressure and vehicle information. However, some users appreciate the remote start feature during winter months. Overall, the Toyota app receives negative feedback for its usability and performance.

‎Toyota
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30 reviews between Dec 31, 2023 and Jan 09, 2024.

Dec 31, 2023 - Jan 09, 2024

Featured Content

  • Thank you Yousaf and Saeed koons Tyson’s

    Thank you so much Ian Saeed khan for showing all features on the car and getting me water. Thanks for hospitality. Thank you also Muhammad Yousuf Khan for making a deal

    Sentiment
    • Positive
    Content
    • Vehicle Information
    Jan 08, 2024
  • Must force clothes to start vehicle

    One of the most annoying features of this app is that if the car is unlocked, and I use the app to lock the car, and then attempt to start the vehicle with the app I have to force close the app, open it back up to start the car. It seems as though the app must load the status of the car when opening the app and persists that through the session and until you restart the app or use the vehicle. It seems like this would be the most basic testing scenario for an app. However, Toyota somehow missed this.

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 08, 2024
  • Doesn’t work.

    Register screen put in vin, nickname, and location click continue or done and just does nothing. Tried changing one of the variables like service station still nothing. Will try again later if no go will uninstall useless app.

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 07, 2024
  • Worst app ever

    I have to reboot my profile more than 50 times since getting this brand new car off the lot. The only reason I know I have been rebooting my profile is because I had gotten fed up with losing my gps signal due to this app and the car. I NEARLY CAUSED A CAR ACCIDENT BECAUSE I WAS NOT SURE WHERE I WAS SUPPOSE TO GO IN THE HIGH WAY. I had finally took it to get it service just for me to have the same issue again after a day or few of it working correctly and then BOOM back to square one. Someone make this better because I’m thinking about trading now.

    Sentiment
    • Negative
    Content
    • Car Connectivity
    Jan 07, 2024
  • Good

    I been used this app since 2022 for my Highlander 2022, it’s all good and work perfectly, I never had any issues with that. The only thing I would like Toyota to fix is ​​“unlimited access to start” our car because currently you can only start your car twice to warm it up. a third start requires opening and closing your car door

    Sentiment
    • Positive
    Content
    • Subscription Pricing
    Jan 07, 2024
  • Thank you Ian and Muhammad Koons Tyson’s

    Thank you Ian saeed khan for good test drive and showing all the features and setting up the technology and for feeding baby. Thank you also Muhammad khan for making a deal on 2024 grand Highlander

    Sentiment
    • Positive
    Content
    • Vehicle Information
    Dec 31, 2023
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Sentiment Analysis

-80 Net Promoter
Score

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