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Review of an Unreliable and Frustrating App

Review of an Unreliable and Frustrating App

30 reviews between Nov 10, 2022 and Jan 16, 2024.

The app doesn't function properly with 2fa enabled, making it unsafe and potentially exposing PII. It is slow, crashes frequently, and has login issues. Support is unhelpful and the user interface is poorly designed. There are concerns about security and stability. Despite some positive experiences, overall the app is unreliable and frustrating to use.

Sequoia Mobile
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30 reviews between Nov 10, 2022 and Jan 16, 2024.

Nov 10, 2022 - Jan 16, 2024

Featured Content

  • Thanks for helping to get the ID cards on time.

    Sentiment
    • Positive
    Content
    • Customer Support
    Jan 10, 2024
  • Workplace and post are excellent features to relay on

    Sentiment
    • Positive
    Content
    • Workplace Features
    Jan 10, 2024
  • Awesome app! Super smooth! The UI/UX has improved a lot and much easier to navigate.

    Sentiment
    • Positive
    Content
    • UI/UX Design
    Dec 19, 2023
  • Best app ever in the history of app store

    Sentiment
    • Positive
    Content
    • App Performance
    Dec 19, 2023
  • please fix the issue that it only shows partial IDs for individuals in the family plan

    Sentiment
    • None
    Content
    • Functionality
    Nov 29, 2023
  • On Android 13 it says no permissions when trying to upload document/receipt for FSA claim.

    Sentiment
    • Negative
    Content
    • Functionality
    Apr 29, 2023
  • See All Reviews

Sentiment Analysis

-37 Net Promoter
Score

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