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Petshop.co.uk: Mixed Reviews on Customer Service, Prompt Delivery, and Competitive Prices

Petshop.co.uk: Mixed Reviews on Customer Service, Prompt Delivery, and Competitive Prices

40 reviews between Sep 20, 2023 and Oct 17, 2023.

Petshop.co.uk receives mixed reviews from customers regarding their customer service. While some customers praise the prompt delivery, good prices, and quality products, others complain about poor customer service and issues with their website. The Bottomless Bowl subscription service is highly recommended by satisfied customers. Overall, Petshop.co.uk offers competitive prices and efficient delivery, but improvements are needed in customer service and website functionality.

Petshop.co.uk 
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40 reviews between Sep 20, 2023 and Oct 17, 2023.

Sep 20, 2023 - Oct 17, 2023

Popular Phrases

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Featured Content

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  • Excellent company

    Excellent company, orders arrive on time even though I've altered the dates. Cannot fault them well recommended

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Oct 11, 2023
  • Fantastic experience

    Fantastic price, really quick delivery, I’ll definitely be ordering again.Thank you for such a positive purchase & experience

    Sentiment
    • Positive
    Content
    • Price
    Oct 11, 2023
  • Cprrect order good price timely…

    Cprrect order good price timely delivery. Great range

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 10, 2023
  • I have been ordering from these for a…

    I have been ordering from these for a while now good prices + quick delivery 😊

    Sentiment
    • Positive
    Content
    • Repeat Order Service
    Oct 07, 2023
  • Delivered with care

    Delivered quickly and I am very pleased with my first delivery. Will definitely use this company again. Very impressed.

    Sentiment
    • Positive
    Content
    • Delivery
    Oct 05, 2023
  • Very happy doggy!!

    Fab company, really pleased with the prompt delivery and cheapest price I found for a very good quality kibble.

    Sentiment
    • Positive
    Content
    • Price
    Oct 04, 2023
  • Great value for money

    Great value for money, easy website to use and prompt delivery.

    Sentiment
    • Positive
    Content
    • Price
    Sep 27, 2023
  • Good value for money and excellent…

    Good value for money and excellent service. Just make sure you can maintain your prices, its a very competitive market and price range means we look around.

    Sentiment
    • Positive
    Content
    • Price
    Sep 26, 2023
  • Problem solved

    Not just the price but the customer service it dealt with my problem very quickly, can't fault it. I would highly recommend Petshop.co.uk

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 24, 2023
  • Prompt deliveries and goods excellent

    Prompt deliveries and given the option to skip a delivery on bottomless bowl items.No hesitation in recommending them.

    Sentiment
    • Positive
    Content
    • Delivery
    Sep 21, 2023
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Sentiment Analysis

80 Net Promoter
Score

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Frequently Asked Questions

  • This page is a research report based on the analysis of online reviews collected from Trustpilot. It contains the top 40 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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