7 reviews between Aug 10, 2020 and Aug 29, 2023.
This app for online school payments falls short on reliability and is full of glitches. It is difficult to navigate with an ugly and confusing interface. The payment process is time-consuming and the app charges extra fees. Some users had issues with the POLI payment option and customer service was not helpful. Despite its flaws, some users appreciate the use of Apple Pay and TouchID for logins.myKindo
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7 reviews between Aug 10, 2020 and Aug 29, 2023.
Rubbish app. Not sure how they manage to sell this across schools. Possible political influence or no competition?
I'm not sure how an app in 2023 can have an interface this bad. It's ugly, confusing, and difficult to navigate. And why is the PIN entry screen so small? If you get past the awful interface, it does eventually get the job done
Love the idea of online payments at school but unfortunately this app falls well short on being reliable and it is full of glitches. Commonly you can get as far as ‘add to cart’ then that button won’t work. Have emailed several times but customer service don’t really seem to have their head round the issue - it’s like the response comes from a robot, with ‘click add to cart’
Ahhh ….. ?
Horrible app, annoying to charge so much for credit cards. Life was easier when we just paid the school direct, or our child could take $2 cash for a sausage sizzle. Now it’s a convoluted app experience and extra charges.
Thanks for this; love the use of Apple Pay (no more plugging my credit card details into loads of websites of varying quality) & TouchID for subsequent logins.
Can’t rate it higher as there’s still some work to do but will send as feedback.
Spent far too long trying to make payment, always seem to go back and forth between different screens.
And back at the signup form it was very hard to pick the school, autocomplete kept selecting wrong school with similar initial letters.
I lost patience with this app within minutes of downloading. The POLI payment option just leaves you hanging, and never lets you log in to your bank.
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