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O2 Customer Frustrations: Service, Support, and Billing Woes

O2 Customer Frustrations: Service, Support, and Billing Woes

40 reviews between Feb 06, 2024 and Feb 08, 2024.

O2 customers express frustration with poor service, technical issues, and inadequate customer support. Complaints include signal problems, long wait times, and unresolved billing issues. Many long-time customers are disappointed and feel neglected by O2's deteriorating service quality.

O2 
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40 reviews between Feb 06, 2024 and Feb 08, 2024.

Feb 06, 2024 - Feb 08, 2024

Featured Content

  • mobile misery …

    it would help if you could get actually get a signal 1 bar at most and not even in a remote area cut off many times at home making calls while on wifi and sitting right next to the hub.horrendous i am looking to switch providers asap no use having a cheap deal and little or no service.

    Sentiment
    • Negative
    Content
    • Signal Coverage
    Feb 07, 2024
  • Worst company ever I’m just trying to…

    Worst company ever I’m just trying to pay my end of contract bill but no one knows how to help apparently there is a error on the system and if they don’t know they transfer me or turn the call off

    Sentiment
    • Negative
    Content
    • Billing Issues
    Feb 07, 2024
  • Siignal is alway bad worst service ever

    Siignal is alway bad worst service ever

    Sentiment
    • Negative
    Content
    • Network Coverage
    Feb 07, 2024
  • Bought payg voucher

    Bought payg voucher, took 20 minutes in store (romford) nobody knew what they were doing. Tried redeeming and it doesnt work, tried phoning store but nobody answers, utterly useless. Avoid

    Sentiment
    • Negative
    Content
    • Customer Service
    Feb 07, 2024
  • Poor service

    Last few months phone calls just cut off suddenly. Reception has dropped considerably recently and now haven’t had any mobile internet for 2 days haven’t been able to work losing money. Will change service.

    Sentiment
    • Negative
    Content
    • Signal Coverage
    Feb 06, 2024
  • Appalling customer services

    Appalling customer servicesHave no regard to the poor service they have always providedNew owners likewise Dump this inefficient and useless mobile phone provider

    Sentiment
    • Negative
    Content
    • Customer Service
    Feb 06, 2024
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Sentiment Analysis

-96 Net Promoter
Score

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