Announcing Our GPT Integration: Transform Customer Reviews into Powerful Marketing
Issues with Purchases and Connectivity in NinJump Dash Online Multiplayer Game

Issues with Purchases and Connectivity in NinJump Dash Online Multiplayer Game

30 reviews between Dec 04, 2018 and Dec 29, 2022.

Reviews of the online multiplayer racing game 'NinJump Dash' reveal issues with purchasing, daily rewards, and server connectivity. Players encountered problems with redeeming achievements, buying new equipment, and constant disconnections. Some also encountered glitches, such as being unable to claim daily rewards or purchase game items. Despite these issues, players enjoyed the simple yet addictive gameplay and the variety of characters and costumes available. The game's lack of updates and bug fixes was noted as a concern for future players.

Ninja Race - Multiplayer - Apps on Google Play
Need to analyze more reviews?

This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.

  • The game play is great but what fun is it in a game if you can't have other high ranking characters. I have alot of coins but there's always an error if I want to use those coins to buy anything. I always thought online games were a waste of time because I can't burn my mobile data or WiFi only to have a terrible experience but I made this game an exception but it has proven my thoughts. Apart from the above problems every other thing is fine with me particularly the tension gotten from it.

    Sentiment
    • Positive
    Content
    • Technical Issues
    Dec 29, 2022
  • I used to really love this game. But, it's not supported anymore. So, you can't "buy" different looks or taunts, etc. I'm guessing you can use real money to buys stuff, still, since the new devs want money for nothing, though. Shame, it's a really fun game!

    Sentiment
    • Negative
    Content
    • Pricing
    Dec 21, 2022
  • Just like back in the "Ninja Jump Dash days" where I was ranked 21 in the world, this game still suffers from the same fundamental issue, connection. Particularly the 'Mega Box' drops. Playing against apt competitors, a highly effective strategy is dropping Mega boxes just you pass a racer or just before they pass you, as to bump them back. This is the most infuriating mechanic for me as when I attempt to use said strategy, it won't work. It puts me and others at a MASSIVE disadvantage. FIX IT!

    Sentiment
    • Negative
    Content
    • Technical Issues
    Sep 25, 2022
  • This is very competitive and I personally like that very much but the main problem is that we are not able to buy and equipments, taunts and also characters!!!...So I request the developers to please 🙏 fix this issue....

    Sentiment
    • Negative
    Content
    • Features and Usability
    Jun 16, 2022
  • The game is good so far, but there are also lots of bugs and error, you cant purchase anything on shop due to error, And you cant claim the daily mission even if you finish it. Gonna uninstall it later if its still not fixed.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 23, 2022
    • This game is good but there's one problem I am experiencing right now which is I cannot be able to purchase anything that I earned from coins and diamond, so please fix this problem of purchase system. Please also revive this game and bring those characters back which got deleted later. The characters deleted were: ( Monkey, Dragon King /Knight ) Those characters were cool. Please bring those characters back to game. I can rate this game 5 star but because of one problem I rated 4 star ⭐

      Sentiment
      • Positive
      Content
      • Pricing
      Mar 29, 2022
    • I have been playing for so many years, even since before the name changed. But I can't claim daily rewards and I can't make any purchases whatsoever. So I am stuck with what I already have. It's now a game where new players are stuck with a single red character to play with. Multiplayer works at least. It's the only thing keeping me playing

      Sentiment
      • Negative
      Content
      • Pricing
      Nov 30, 2021
    • It's a nice game.....very fun...but only online..... they're supposed to create an offline mode too.....i believe it could be better.....and the characters costs too much ...apart from that it's a lovely game....y'all should try it

      Sentiment
      • Positive
      Content
      • Features and Usability
      Oct 09, 2021
    • Would be 5 stars but: I can't claim daily mission rewards. 😕 I tap on the claim button and only the middle mission can ever be claimed. Please fix this. My powers go straight through other players such as the punch box. Others can drop one in mid-air and I am punched. Why doesn't this work the other way around? Same with portals, the other player flashes but isn't sent back, why? Sometimes when I come in second, I am pushed into 4th when I finish the race and get negative🏆when I shouldn't?!

      Sentiment
      • None
      Content
      • Technical Issues
      Sep 12, 2021
    • This game is a world level ranking game. But you want to put many costumes and you want to make a new option as when we are play matches and we won that time the exp only want to upgrade our ranks not after 24 hours do not upgrade. And we lose the match that time exp want to decrease. This is the only problem for us. You want to change this problem.this problem may be cost more currency.but you want to change this. You must change

      Sentiment
      • Positive
      Content
      • Features and Usability
      Sep 05, 2021
    • Lots of fun Playing with friends but needs improvement. Lots of bugs need update to fix. E.g. some times can't claim the prize as claim button doesn't work. Once minimised can't connect to friends need to restart. Some times got disconnected during game even playing on wifi.

      Sentiment
      • Negative
      Content
      • Technical Issues
      Jan 24, 2021
    • The game should be called 'Disconnected from server'. How does one hold on to the lead on the leaderboard when you constantly get disconnected from the server. Not to mention the sore losers who quit races when they are about to lose! Else would have given 5 stars!

      Sentiment
      • None
      Content
      • Technical Issues
      Jan 21, 2021
    • Excellent game to play when you are bored...... The only problem is that the game has not been updated from a long time due to which sometimes you may get unable to purchase some costumes.

      Sentiment
      • Positive
      Content
      • Technical Issues
      Jul 11, 2020
    • Lately I can't buy any more costumes or any packs of powerups...been waiting on these issues to get fixed by themselves because most other bugs do but it's been a long while since then so maybe they wont get fixed on their own so idk that's the only thing I don't like about the game,regardless I love it.

      Sentiment
      • Positive
      Content
      • Pricing
      Jun 05, 2020
    • DO NOT PURCHASE ANYTHING! I really like to play this game, but there is no one keeping the app updated or fixing the bugs. I'm assuming it could be due to covid-19, but who knows? I tried to purchase the "February deal," which said the purchase did not go through, tried again and said same thing. Emailed support after realizing that I was charged twice and got nothing. All I wanted was what I purchased and a refund for one charge. Nothing happened so I'm out $20. Should've known better. 😡

      Sentiment
      • Negative
      Content
      • Pricing
      Apr 22, 2020
    • I wish I could give more stars but you seriously test my patience. It can be such a good game and can be so worthy of 5 stars, but you almost never find players online and you are too frequently disconnected from the server in the middle of a game. Most times, it is difficult to invite and add a friend to a game too. I would love to change the rating but please do something about these issues.

      Sentiment
      • None
      Content
      • Technical Issues
      Apr 14, 2020
    • Overall the game is pretty good, it's a good time killer when I'm on my breaks at work. My only issue is that it seems like it takes way to long to find opponents, but I think it has a small player base. Looking forward to updates or a sequel

      Sentiment
      • Positive
      Content
      • Features and Usability
      Mar 15, 2020
    • Its cool and the characters is awesome. The Boosters is super great and the rank. And add a sword button if you are the front of the ninja and he come in you, the character you use can attack/slay/swipe the sword the player using the button.And i love it. Its the best racing game, ninja game, action game, ever. And the custumes is great. Its fun and addicting racing game.

      Sentiment
      • Positive
      Content
      • Features and Usability
      Dec 28, 2019
    • The game is amazing and I'm glad it was remade since I loved ninjump dash, the only problems are it's almost impossible to press claim on missions and some abilities don't affect people sometimes.

      Sentiment
      • Positive
      Content
      • Features and Usability
      Nov 17, 2019
    • I give it a good review it is a good game for multiplayer and the challenge to become more skilled. Just so.wthing that bothers me is that, why did you guys and the team behind "Ninjump" characters are not there. Can you tell me what happened or why they are not there. Other wise it is pretty good!

      Sentiment
      • Positive
      Content
      • Features and Usability
      Oct 26, 2019
    • game is a lot of fun, especially with friends but very glitchy. I wish there were additional characters and costumes...I'm not really fond of what they currently have available.

      Sentiment
      • Positive
      Content
      • Features and Usability
      Jul 11, 2019
    • I love this game however it has its problems. One of the main problems is that it's constantly disconnecting from the server, it has happened several times. Another is not being able to redeem achievements. Buttons won't work when you press them. Will give 5 stars when these matters are addressed.

      Sentiment
      • None
      Content
      • Technical Issues
      Jun 09, 2019
    • It's not bad, but it would be more fun if it has a chat, clans, championships and more trails, maps to choose where to run... Like this it's a bit boring...

      Sentiment
      • Negative
      Content
      • Features and Usability
      May 29, 2019
    • This game is cool and stuff, but my problem is that i can't buy anything either was it with gems or coins, and by anything i really mean Anything! And what is worse, i bought "30 cards MegaPack" which is with Real Money (SAR2.99) and still i didn't get anything, it said (There was some issue while purchasing the Card MegaPack) and now i'm at least asking for my money back!

      Sentiment
      • None
      Content
      • Pricing
      May 25, 2019
    • I've been playing the game for a couple of months without any big issues. But now everytime I open the game the Daily Rewards Calendar pops up automatically and won't let me close it, so I'm not able to play at all. I've cleared the cache and even uninstalled and reinstalled the game, but the problem persists. Please help.

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 21, 2019
    • The game at first was very fun and easy to play. I enjoyed it very much. but when I tried to go back on it later, it said I have no internet connection when I clearly do because everything else on my phone that needed internet connection was working fine. so now the app won't work and thats pretty annoying to me. so if you could fix this, thanks. if not, your game sucks.

      Sentiment
      • None
      Content
      • Technical Issues
      May 06, 2019
    • gamplay is amazing, simple yet very addictive.. but there is some annoying bug when the game resumed from the OS, it can't connect until restart.. please fix it then i'll give it 5 star

      Sentiment
      • None
      Content
      • Technical Issues
      May 02, 2019
    • the network has too many glitches. it keeps kicking me off saying i have no connection. it keeps slowing down and speeding up gameplay. I've even been first in races with no other person at the finish line. and the game doesn't award me first place. this game seems like a poor execution of a great concept

      Sentiment
      • Negative
      Content
      • Technical Issues
      Apr 09, 2019
    • 😀I absolutely love this game!!!where has this game been all my life,if you are a fan of ninjas and love competitive racing platformers,than I totally recommend that you download this awesome game!🤔 right now i think that this is one of the best online multiplayer games I have ever played(... Don't worry it does have one offline mode where you race bots.)it's still pretty cool!☺️...pls keep on making fantastic updates!

      Sentiment
      • Positive
      Content
      • Features and Usability
      Dec 09, 2018
    • The game is awesome, but i have 2 annoying problems, i can't take my daily rewards I DON'T KNOW WHY!! And the whole time the game disconnect internet, so i have to quit and reenter again all the time and I DON'T KNOW WHY EITHER!!!! Can you fix that? If you don't I'm gonna uninstall the game and give you -000000 star!!

      Sentiment
      • None
      Content
      • Technical Issues
      Dec 04, 2018

Sentiment Analysis

  • Positive(12)
    40%
  • Negative(10)
    33%
  • None(8)
    27%
7 Net Promoter
Score

Popular Topics

  • Technical Issues(14)
    47%
  • Features and Usability(10)
    33%
  • Pricing(6)
    20%

Languages

  • English(30)
    100%

Rate this report

Help us to improve this report.

See Other Examples

See other research reports created by our community members from Google Play reviews.

See All Research Reports >>
Related Readings

Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.

Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, and Google Play to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.