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Nike Customer Reviews: Issues with Customer Service and Product Quality

Nike Customer Reviews: Issues with Customer Service and Product Quality

40 reviews between Oct 30, 2023 and Nov 06, 2023.

Nike customer reviews reveal issues with customer service, delivery delays, and product quality. Many customers complain about difficulties in returning items and receiving refunds. Some customers have experienced problems with incorrect sizing and faulty products. Others have faced challenges with website functionality and poor communication from Nike support. Overall, the reviews highlight a need for improvement in customer service and quality control.

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40 reviews between Oct 30, 2023 and Nov 06, 2023.

Oct 30, 2023 - Nov 06, 2023

Featured Content

  • dear people

    dear people, it's a complete fraud, I ordered sneakers for 160 e,,,dpd informed me but they didn't arrive, they said they were destroyed in transport,,,,forget the money back,,,,but I will try every day put it on all possible social networks and channels so that people can see that they are a fraud ... Nike horror

    Sentiment
    • Negative
    Content
    • Website Issues
    Nov 06, 2023
  • Service client déplorable

    Service client déplorable. Aucune réponse au mail suite à un défaut d'article commandé en ligne. A fuir

    Sentiment
    • Negative
    Content
    • Customer Service
    Nov 06, 2023
  • I feel totally disappointed

    I feel totally disappointed, I asked for a product exchange and what they did was a refund. Thanks to your poor attention I have lost the discounts that my product had and on top of that I have lost even the shipping money. Unfortunately, they don't do their job well.

    Sentiment
    • Negative
    Content
    • Returns and Refunds
    Nov 05, 2023
  • 2 verschillende veters in mijn nieuwe…

    2 verschillende veters in mijn nieuwe dunks. Doorgegeven en dan zeggen ze: wij geven geen garantie op veters je kunt ze retour sturen en nieuwe bestellen. Nu dus maar een nieuw paar besteld en dan kijk ik wel welke 2 veters het beste zijn en dan stuur ik een setje weer terug. Lekker duurzaam bedrijf dat nike.

    Sentiment
    • Negative
    Content
    • Product Quality
    Nov 04, 2023
  • our family always trust nike products…

    our family always trust nike products like clothing, sportwear, sport shoes and others product alway make us satisfied to wear it

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 04, 2023
  • Wenn ich weniger als 1 Stern geben…

    Wenn ich weniger als 1 Stern geben könnte würde ich es machen. Schuhe bestellen geht einfach und schnell. Aber Retouren sind eine Katastrophe, erstmal den Aufkleber zu bekommen ist schon schlimm aber dann rennt man seinem Geld hinterher. Das ist anscheinend eine Masche und grenzt für mich an Betrug. Nike nie wieder

    Sentiment
    • Negative
    Content
    • Returns and Refunds
    Nov 03, 2023
  • Nike

    Nike. Supporting a murdering occupying state who targets innocent babies and children especially. Boycott these genocide supporters. JUST DO IT.

    Sentiment
    • Negative
    Content
    • Website Issues
    Nov 01, 2023
  • Servizio vergognoso

    Sito web fatto con i piedi, pieno di bug e malfunzionamenti con diversi browser. Non si riesce ad inoltrare l'ordine, la procedura finisce sempre con un incomprensibile errore. Ho una gift-card che ora è inutilizzabile! Assistenza che parla a stento l'italiano e non sa che pesci pigliare! A mai più Nike!

    Sentiment
    • Negative
    Content
    • Website Issues
    Oct 31, 2023
  • Rachel excellente vendeuse sur le site…

    Rachel excellente vendeuse sur le site Nike de Lille,agreable souriante aimable gentille.Je recommande à 1000000%

    Sentiment
    • Positive
    Content
    • In-store Experience
    Oct 31, 2023
  • Pinsamt

    Pinsamt. Beställer ett par skor airmax och noterar att kanten på främre delen ligger lös i jmf med höger sko. Försöker nå deras service och de är ju omöjligt. Vet någon hur man löser det så jag kan få det utbytt och ej returnet? Sista gången jag beställer ett par skor från nike.

    Sentiment
    • Negative
    Content
    • Product Quality
    Oct 31, 2023
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Sentiment Analysis

-50 Net Promoter
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