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Nike App User Reviews and Issues

Nike App User Reviews and Issues

30 reviews between Jul 16, 2023 and Aug 01, 2023.

Nike app users report various issues including login problems, difficulty in entering birthdate, Apple Pay errors, stock unavailability, lack of dark mode & iPad support, poor customer service, code verification failures, limited customization options, no delivery to Puerto Rico, suspicion of bots, undelivered orders, difficulty in copping drops, app glitches, removal of Nike pass QR code feature, late delivery by FedEx, limited shoe selection, inability to add pass to Apple Wallet, update issues, frequent login failures, wasted time due to animations, positive feedback on app features and promotions, inability to add items to bag, compatibility issues with older system versions, notification badge inaccuracies, and privacy concerns.

‎Nike
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30 reviews between Jul 16, 2023 and Aug 01, 2023.

Jul 16, 2023 - Aug 01, 2023
  • Sign in issues

    For some reason I cannot login.

    Sentiment
    • Negative
    Content
    • Login Issues
    Aug 01, 2023
  • Birth date

    To be able to join for membership I need to put in my birthdate. The problem is there is no other option of putting my birthdate but to tap the screen from 2023 to 1966. Do you know how hard that is? Like hello it’s 2023, allow us to type in our birthdate!!!

    Sentiment
    • Negative
    Content
    • Birthdate Input
    Jul 31, 2023
  • The app is broken

    No matter what I try and do, it will not let me purchase anything with Apple Pay. It gives me an error message after Apple Pay has completed the transaction. A little pop up comes up and says payment not accepted. I will not add anything else to the app and you need to fix the problem

    Sentiment
    • Negative
    Content
    • Apple Pay Error
    Jul 30, 2023
  • Zombie can get a nice phone

    Call when you get home from the

    Sentiment
    • Positive
    Content
    • Delivery Problems
    Jul 30, 2023
  • Call you when I have your call

    Can we come tomorrow or do

    Sentiment
    • Positive
    Content
    • Sign In Problems
    Jul 30, 2023
    • I use to love this app

      Now they never have my size in stock. I guess too many people are using this app now or you only have five pairs of each shoe.

      Sentiment
      • Negative
      Content
      • Out of Stock
      Jul 29, 2023
    • Dear Nike

      No dark mode

      Not supporting iPad

      Sentiment
      • Negative
      Content
      • App Glitches
      Jul 29, 2023
    • Adidas es mejor

      Muy mal servicio al cliente

      Sentiment
      • Negative
      Content
      • Customer Service
      Jul 28, 2023
    • Don’t do it

      Every time get the code I put it in right away and it doesn’t work so then I do it again and it still doesn’t work

      Sentiment
      • Negative
      Content
      • App Glitches
      Jul 28, 2023
    • Love it

      It’s great but I need better customization on the 77’ blazers

      Sentiment
      • Positive
      Content
      • Product Customization
      Jul 28, 2023
    • Sad

      They don’t deliver to Puerto Rico. 😔💔

      Sentiment
      • None
      Content
      • Delivery Problems
      Jul 28, 2023
    • I feel like this app is rigged!!

      How is it that when shoes drop at 7am and I buy them right at 7am you leave my order pending to verify if you have my size and by 7:05 everything is sold out. Either it’s rigged or you guys are letting alot of bots on your app.

      Sentiment
      • Negative
      Content
      • Order Processing
      Jul 28, 2023
    • Don’t buy from Nike

      I ordered shoes from this app and my shoes never came… it said it got delivered but I never received anything they are scammers don’t buy from this app you will get scammed

      Sentiment
      • Negative
      Content
      • Delivery Problems
      Jul 28, 2023
    • Drops

      Can’t cop drops

      Sentiment
      • Negative
      Content
      • App Glitches
      Jul 28, 2023
    • THE BEST‼️‼️‼️

      THIS IS THE BEST APP I SWEAR I’M NOT LYING. But if i would say something it’s that when they are out of stock of something it always to years to get put back on shelf’s 4.9 I would give the app tbh.

      Sentiment
      • Positive
      Content
      • Out of Stock
      Jul 27, 2023
    • Save your time

      App glitches. Pages freeze just to take l’s

      Sentiment
      • None
      Content
      • App Glitches
      Jul 27, 2023
    • Where is Apple Wallet support?

      The Nike app used to allow me to add my Nike pass QR code to Apple Wallet. Very unfortunately this feature seems to have been removed. It is a real pain to have to open the app (especially when it logs you out), click Profile, then click Pass when buying something in store. Please reinstate true Apple Wallet support. Your App Store listing still says you support it, but apparently not.

      Sentiment
      • Negative
      Content
      • Apple Wallet Support
      Jul 27, 2023
    • FEDEX

      they run through FedEx which is the worst delivery company out there. There packages are always late and never on time. I’m never ordering again.

      Sentiment
      • Negative
      Content
      • Delivery Problems
      Jul 26, 2023
    • There’s not a lot of shoes

      I love the app I love the shoes but they don’t have a very wide selection besides the popular ones they don’t have any 4s barely any 13s they don’t have alot of 11s they don’t even have alot of dunks for big kids. If u like popular shoes then this app is definitely for u

      Sentiment
      • Positive
      Content
      • Out of Stock
      Jul 26, 2023
    • App is great but can’t add pass to apple wallet for some reason.

      The app is great but can’t add my pass to my apple wallet for some reason like advertised.

      Sentiment
      • Positive
      Content
      • Apple Wallet Support
      Jul 26, 2023
    • Error in the application

      I go to the app, writes that I need to update it, I go to the App Store, but there is no update

      Sentiment
      • None
      Content
      • App Glitches
      Jul 25, 2023
    • App won’t let me sign in

      I’ve tried to sign in to the app for a couple months now and every time I put sign in info in it takes me back to original sign in.

      Sentiment
      • None
      Content
      • Login Issues
      Jul 25, 2023
    • Waste of time. Useless and pointless app.

      Wasted so much of my time showing dumb animations, wasted my time so much I deleted the app. Mad.

      Sentiment
      • None
      Content
      • App Glitches
      Jul 25, 2023
    • amazing

      This app is amazing!

      Sentiment
      • Positive
      Content
      • N/A
      Jul 23, 2023
    • Surprisingly useful

      This app has some handy features like saying whats in stock at different stores and special promotions at different stores

      Sentiment
      • Positive
      Content
      • App Glitches
      Jul 21, 2023
    • Issues logging in

      Everytime i go to login on the app it immediately goes back to sign up or login screen. When i use the website i can login but i cant add anything to my bag. Ive tried my computer and my phone neither work.

      Sentiment
      • Negative
      Content
      • Login Issues
      Jul 19, 2023
    • Gwyeegeiehdh

      Terrible. 😢

      Sentiment
      • Negative
      Content
      • App Glitches
      Jul 19, 2023
    • Why need new system version

      A store app need new system version, I cannot install

      Sentiment
      • Negative
      Content
      • App Glitches
      Jul 18, 2023
    • Good for shopping but sometimes annoying

      I prefer the Nike website but this is handy. Only issues are the notification badges often show high numbers and only 1 or 2 unread messages, and the worst is the availability of sizes can lag the shopping cart- you think something is available in your size and then get stupid warnings when you open the cart. This can go on for days. Nike, can’t you fix this?

      Sentiment
      • Positive
      Content
      • Out of Stock
      Jul 17, 2023
    • Bad UI and Asks for Phone Passcode

      I never shopped Nike before, so I am coming from a fresh perspective. Someone gave me a gift card and I figured I’d give the app a try. It was not a good experience.

      1. It requires you to log in with an email (no guest option).
      2. It won’t let you pick your color, only size (at least I couldn’t figure out how, maybe you click on the picture).
      3. On the privacy side, the app asks for location services, bluetooth, notifications. Those are ok, but then it asked for my FaceID or phone Passcode. I stopped right there and deleted the app. You don’t need my phone Passcode Nike.

      Sentiment
      • Negative
      Content
      • Privacy Concerns
      Jul 16, 2023

Sentiment Analysis

  • Positive(9)
    30%
  • Negative(16)
    53%
  • None(5)
    17%
-23 Net Promoter
Score

Popular Topics

  • App Glitches(9)
    30%
  • Delivery Problems(4)
    13%
  • Out of Stock(4)
    13%
  • Login Issues(3)
    10%
  • Apple Wallet Support(2)
    7%
  • Apple Pay Error(1)
    3%
  • Birthdate Input(1)
    3%
  • Customer Service(1)
    3%
  • N/A(1)
    3%
  • Order Processing(1)
    3%

Languages

  • English(29)
    97%
  • Spanish(1)
    3%

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