Users express frustration with Netflix's latest app update and bugs

Was fine until the last year they started trying to charge me for time between monthly subscriptions by calling it a "grace period" (which it really isn't because I did not have access to Netflix during this time) and subtracting the time from my next month's subscription. If I went a week without a sub they would renew the month after the next a week early. Um no, you're not charging me for not using Netflix for a week or 2. That's theft not a grace period. Will no longer be using Netflix.

I like options to watch from my phone and download some content, cool. But the entire reason I installed this app was to control Netflix on my tv from my phone, but 95% of the time it *will not* detect my tv. Troubleshoot, restart both devices, reinstall, force stop, put both devices on my backup network, nothing solves this issue when I'm having it. Then for no explicable reason it just works 5% of the time. All while the YouTube app detects my tv every time no prob.

Password sharing crackdown was the last straw. But between the astronomically increased prices, adding in features that no one asked for (e.g games), completely blowing the creation of movies and shows that should have been 100% successes, cancelling the few good shows that they did make. Netflix is fighting to stay relevant in an industry that is offering way better content than them and charging more than other applications to do it.

Hard to find movies that I want to watch on the streaming service. Plus the search function is not very good it's very hard for me to find something I'm looking for. I'd rather use the Netflix DVD service because I can add things to my queue and I can search by genre which is difficult to do on the streaming. Plus on the Netflix DVD there's a lot more videos than there ever is on the streaming service

Hate that youre forced to watch movies and TV shows with the darkest lowest lighting and you can't change it unless you're using it on the ohone app and even then it doesn't work, the picture stays dark. And no, it's not my phone it's your stupid app. This doesn't happen on the web browser, just the apps. Just remove that feature, not everyone likes really dark scenes, especially when it's a show on the beach where it's supposed to be bright!

Latest update is absolutely horrendous. Used to be great, single click open and continue watching was the first thing I saw. Then easily scroll horizontal and vertical to new shows/movies. Now the home page is one tile wide, and only horizontal scrolling. Continue watching and my watchlist are on a completely separate page, under the search function for some reason?? Definitely a step backwards in user friendly-ness.

The latest update is just awful, I find it so difficult to continue watching my show. The design was clearly business-driven and not user-driven, and I doubt it even went through rigorous usability testing - because who would ever think to look for their shows under a tab called 'explore'. The home page should give me all the information I need and want, but instead they're using it to try to shove their garbage shows down our throats. Just make better content and we'll watch it.

The app on Chromecast has an issue with the Google TV remote app. In our household, the Google TV remotes that once controlled Netflix, have all now stopped working. One phone worked for a couple months longer than the other. No other app on the Chromecast has an issue with being controlled by the Google TV remote app. Google search results on the topic tell the whole story. This issue makes using Netflix on the Chromecast very annoying.

When using the app, there's a glitch when looking for something to watch it sometimes double skips over something. And I made sure no one is on my profile at the same time as me. We all have different profiles. This is actually a big contributer to why I barely use Netflix because it's so annoying. Plus stuff getting canceled as soon it starts getting good, but that's a whole different issue. My main concern is the skipping when looking for something to watch! Please fix this.

Nearly every movie or show I want to watch isn't available on Netflix. The price for Netflix goes up while the selection goes down. I miss the old days when we could find nearly any movie with Netflix. If Hell had a streaming service, it would be Netflix; a bunch of movies and shows, but nothing you actually want to see.

Great app. Very few glitches... new update is confusing. "Home" is no longer where you find the stuff you've been watching all along. It's now at the "explore" section. I get that Netflix want to improve the experience but searching to try and find my shows is annoying. Maybe then make the "explore" page open as the app launches. Other than that, we good.

New changes to this are not user-friendly. I liked being able to simply scroll through my saved list of shows. The new format is time-consuming and awkward. But what is most annoying is that I can not find shows that I have begun watching and wish to continue. I seldom have time to just sit and watch a full movie and show. This should be a very visible option, but apparently no longer. Very disappointed with the changes.

Current update and design of the app forces me to click on the "discover" tab to keep watching what I've already been watching. Hardly a discovery. Why is the starting page "new & hot" Also the previews of the new & hot always launch with sound. Very annoying. Where I had to do 2 clicks before to start whatever I was watching I now need at least 3 + the preview always starts blaring some sound. In German there's a word for these "optimizations" and it's called verschlimmbessern!

They keep adding things that make the app worse for seemingly no reason. Why does the app need to have its own brightness controls? Incredibly annoying and there's no way to disable it. Speaking of annoying, there is never a time that I want the episodes to just start playing on their own. Period. Let me turn off these garbage UX changes. Other streaming services have much better and simpler apps.

Ever since the latest update I can't get to anything I was watching previously. Interface on the app is now extremely poor. Every year or two Netflix tries to push out an update that breaks the entire UI and everytime users complain about it. Haven't you got the point that the users still want our home page so we can quickly pick back up where we left off with a show?

I very much dislike the newest update to the Android app for Netflix. Now when I open my app, there is only a single vertical scroll to view suggested content. I have to click through my profile to select My List. The genre selections have been completely removed, so I cannot choose a movie based on if I'm in the mood for a comedy or action-thriller. With the single column scroll, there are a great number less video choices to view on the screen at once, limiting what I will choose to watch.

This new update is not great.. The home screen looks like instagram and its very unclear. Casting my series to the tv also does not work, I cannot see in the app that I am streaming and thus cannot pause it, change the subtitles or skip the intro. Also, it sometimes stops casting/streaming out of nowhere and have to restart everything and even then its sometimes not working..

New update is terrible. It doesn't even show you what shows you are CURRENTLY WATCHING. It ditched the old UI for a new YouTube style UI complete with a shorts tab. Please return the old UI, this one is terrible. Single shows take up the whole screen as opposed to before, when you could see multiple options on a side-scrolling row, separated by topics. Now, you get "Everyone's watching", "Games", "top shows" and "top movies". Please change it back, this makes me not want to browse new shows.

I used to like the Netflix app more than other apps such as HBO Max and Disney+ because it would stream the most smoothly. However, with the latest update, I can no longer cast to my Chromecast. All of the Netflix support blames my internet, my Chromecast, or me, but despite countless reboots, reinstallations, and reconnects, Netflix remains the only app not working. I am unsubscribing and uninstalling. I don't need it with so many options out there that work.

The newest update for the mobile app as of 4/13/2023 is awful. Absolutely prefer the original. I've been a netflix subscriber for years now and have loved it, but go back to OG version or give me a way to choose between the two, and I would rate higher Oh, AND it doesn't work with Chromecast anymore!? They're about to lose a long-time subscriber

Don't get me wrong, I love Netflix. I hate this APP though. Casting seems to be something that they cannot figure out. My Netflix app is the only service that has issues when streaming/casting to my Chromecast or TV and has had issues for years. It disconnects within seconds of you doing anything. Then makes me log completely back in from the starting screen every single time. It's wildly frustrating to have to do this even if I want to do something as simple as adjust the volume.

The newest update is terrible! 1. The home page is now finicky - what was wrong with the previous layout? 2. I can no longer 'cast' shows onto my Chromecast (TV)! I have reset my Chromecast, uninstalled and reinstalled Netflix but the cast button is gone! I can still cast from YouTube fine, so it's not a problem with my Chromecast, it's a problem with the newest Netflix update. I only watch shows on my TV via Chromecast but now I can't! Why? Please fix this ASAP!

Was great in the start, but something is not working for about 3 months now... I have been using the mobile app for downloading to my phone for the morning and evening commutes or if I'm in the kitchen and I just prop my phone up while I work. It started off perfect, little to no issues, if any, but about 3 months ago I have been unable to watch anything at all... I can only watch on the TV or my laptop, but the app doesn't play anything except the trailers. It only loads until timeout...

Playback is good but almost 100% of the time it picks back up on the wrong episode or restarts instead of resuming. It also seems to be playing episodes out of order. It won't even consistently play the episode I click on, it'll just pick whatever one it wants, even ones I've already watched. It's annoying when, every time I pause and come back, it's a whole process every time to get back to where I just was. It's the worst out of all my streaming apps.

Amazing content with subpar video player. Netflix does have a lot of fantastic content, albeit it's a bit too expensive compared to its competitors. The media player on Android TV OS however, has subpar features. For eg. one can't rewind or forward the video by 10s upon a single press of the seek buttons; pressing back a few times should cause the app to exit, but that doesn't work either. These are simple things to improve user experience & can be easily implemented. Needs improvement for sure.