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The Need for English Language and Better Support in Trendyol Shopping App

The Need for English Language and Better Support in Trendyol Shopping App

30 reviews between Jan 07, 2021 and Sep 24, 2023.

The reviews express the need for an English language option in the shopping app Trendyol. Users from different countries, including Saudi Arabia and Turkey, complain about the language barrier. Some reviewers also mention issues with shipping and customer support. However, others appreciate the app's variety of products and good quality. The high prices and lack of response from the support team are also mentioned. Overall, users urge the addition of English language support and better customer service.

‎Trendyol - Online Alışveriş
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30 reviews between Jan 07, 2021 and Sep 24, 2023.

Jan 07, 2021 - Sep 24, 2023

Featured Content

  • متجر للسرقة فقط

    طلبت منهم بتاريخ ٢/ سبتمبر
    واليوم التاريخ ٢٣/ سبتمر
    ولم تصل طلبيتي ولم تشحن من تركيا وموعد التسلم كان في ١٩/ سبتمبر
    ولايوجد لديهم تجاوب سرقة فقط

    Sentiment
    • Negative
    Content
    • Shipping and Delivery
    Sep 23, 2023
  • المملكة العربية السعودية الجوف - سكاكا - زلوم

    جودة المنتج ممتازة ساقوم بطلب مقاس 42

    Sentiment
    • Positive
    Content
    • Product Quality
    Sep 20, 2023
  • سيء ❌

    سيء، خدمة الترجيع عندهم سيئة لي اسبوعين مقدمة طلب استرجاع ولا جاء مندوب يستلم الطلب، ورغم التواصل الدائم معهم لا اجابة ،،انتبهوا منه

    Sentiment
    • Negative
    Content
    • Customer Support
    Sep 17, 2023
  • Issue

    I’m so happy they finally shipping to Saudi Arabia but there is an issue in the app, they don’t send you the code number I tried so many times but it didn’t work out so I hope they fix that soon

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Aug 30, 2023
  • لماذا

    لماذا لايوجد قسم المنزل وقسم الأطفال في السعوديه

    Sentiment
    • Negative
    Content
    • App Functionality
    Aug 17, 2023
  • عاااااجل

    نرجو ان يكون هناك خيار اللغه العربيه واضافة دول الخليج

    Sentiment
    • Positive
    Content
    • Language Options
    Jun 27, 2022
  • English please

    It’s weird to ask in 2022 to put Englsh language to this app please not everyone speak Turkish

    Sentiment
    • Positive
    Content
    • Language Options
    Mar 12, 2022
  • Borçlusunuz

    Trendyol bana 500 tl borçlu... hala izahı bekliyorum ve Trendyol asistandan bir cevap almadım!!!

    Sentiment
    • Positive
    Content
    • Customer Support
    Sep 16, 2021
  • Language

    Please add English language. We need it’s language in order to use the app.

    Sentiment
    • None
    Content
    • Language Options
    Jan 12, 2021
  • Good

    Great sales with best prices but the language is really hard to deal with and really need shipping all around the world

    Sentiment
    • None
    Content
    • Shipping and Delivery
    Jan 07, 2021
  • See All Reviews

Sentiment Analysis

10 Net Promoter
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