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Mobile game plagued by customer service, bugs, and paywall

Mobile game plagued by customer service, bugs, and paywall

30 reviews between Feb 26, 2023 and May 20, 2023.

This mobile game has a lot of issues according to its players. Some experienced bad customer service, lost their progress, or encountered bugs. Others complained about the paywall, RNG, and lack of trading system. Despite some positive reviews, the game's longevity and fairness are questionable.

‎Survivor!.io
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30 reviews between Feb 26, 2023 and May 20, 2023.

Feb 26, 2023 - May 20, 2023

Featured Content

  • Worst game ever

    Very slow on reply

    Horrible customer service !!!

    Respond with silly reply !!!

    Always clash !!!

    Don’t top up will lose your saved file

    Saved file deleted and no ways to retrieve back

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 09, 2023
  • love this game my brothers

    this game is amazing trust me bros it’s just like the ads on TikTok but I highly recommend to make the ads better and less cringe

    Sentiment
    • Positive
    Content
    • Others
    May 02, 2023
  • Not that fun

    I can’t believe how some people gave this game 5 stars I can’t even play with my friends gacha is very very low chance of getting some good equipment pls improve this game

    Sentiment
    • None
    Content
    • Features and Usability
    May 01, 2023
  • Bored game

    Starting is fun, but now? Getting more bugs, system random upgrading weapon is getting ridiculous, ads also getting longer and unlink …

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 30, 2023
  • Progress gone

    Deleted the game and reinstalled back. I have to start from scratch! My purchases are all gone

    Sentiment
    • Negative
    Content
    • Technical Issues
    Apr 20, 2023
  • Too hard

    I. Struggled for 1 month and I do good thing and good boy

    Sentiment
    • Negative
    Content
    • Others
    Apr 18, 2023
  • Goodgame

    But it’ll better if I can connect it to Facebook or something because I had lost my phone and so does my account!!
    Hope it will never happen again.

    Sentiment
    • Positive
    Content
    • Features and Usability
    Apr 14, 2023
  • Bug

    Decent game but there is a bug in energy. Sometimes the energy drops back to 0. I hope the developer fixes it.

    Sentiment
    • None
    Content
    • Technical Issues
    Mar 23, 2023
  • A Rare Breed

    What an amazing developer that chooses not to force ads on you. U could gain additional items with ads but if u choose not to u can have absolutely 0 ads. A rare gem indeed!

    Sentiment
    • Positive
    Content
    • Ads
    Mar 23, 2023
  • Network connection error

    I have been on a very stable network but I kept experiencing:
    1) game progress not syncing
    2) energy count somehow “fluctuates”
    3) unable to claim bonus due to network error

    The game is fun but until these are fixed, unplayable

    Sentiment
    • None
    Content
    • Technical Issues
    Feb 26, 2023
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