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Mixed Reviews for Shopney App: App Crashes and Lack of Support Frustrates Users, But Exceptional Customer Service Praised

Mixed Reviews for Shopney App: App Crashes and Lack of Support Frustrates Users, But Exceptional Customer Service Praised

3 reviews between Jul 09, 2020 and Jul 13, 2022.

Shopney app crashes and lack of support frustrates user, while another user praises Melissa and Murat for exceptional customer service. Melissa's help with app publishing is highly appreciated.

‎Shopney
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3 reviews between Jul 09, 2020 and Jul 13, 2022.

Jul 09, 2020 - Jul 13, 2022

Popular Phrases

see all >>
  • Keeps Crashing

    Not sure what happened, app worked fine a week ago, now it crashes every time I preview my app.

    Haven’t heard back from support in 4 days. $200 a month and I can’t even use it.

    Sentiment
    • Negative
    Content
    • App Crashes
    Jul 13, 2022
  • Super easy to use

    Thank you Melissa and Murat for always being available to answer all my questions, this app makes it easy to do business and their customer service is like no other. Never had another app give me so much support, which is crucial for the onboard. Thanks Shopney.!

    Sentiment
    • Positive
    Content
    • Great Customer Service
    Aug 28, 2020
  • Easy To Navigate

    Melissa from Shopney has been SO incredibly helpful with publishing my app!! I could not have done it without her!

    Sentiment
    • Positive
    Content
    • App Publishing
    Jul 09, 2020

Sentiment Analysis

  • Positive(2)
    67%
  • Negative(1)
    33%
  • None(0)
    0%
34 Net Promoter
Score

Popular Topics

  • App Crashes(1)
    33%
  • App Publishing(1)
    33%
  • Great Customer Service(1)
    33%

Languages

  • English(3)
    100%

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  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 3 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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